Quality Assurance
Resume:
DEEPTHI G
*****************@*****.***
OBJECTIVE
To gain employment as a quality assurance analyst for a company dedicated to striving for
perfection in software development, customer service and operating process improvements. I
seek to utilize my technical knowledge testing experience and people skills for the growth of the
organization as well as myself.
PROFESSIONAL SUMMARY
• 5+ years of experience in Software Development Life Cycle (SDLC) including Analysis,
Design and Testing of Web-based and Client/Server applications.
• Good experience in performing Functional, Regression, Database, GUI and User
Acceptance Testing of applications developed in Waterfall and Agile/Scrum Model.
• Expert in Manual Testing using testing tools like Mercury Test Director, Quality
Center (QC), Win Runner.
• Good Knowledge in Automation Tools like Quick Test Professional (QTP) and Quality
Center (QC).
• Experience in testing Web-based and Client-Server applications in different
environments.
• Expertise in database scripts like SQL.
• Self-starter and ability to learn new things in a quick span of time.
• Good written and oral communication skills and ability to interact with all levels
including senior management.
• Proven ability for rapid learning and innovate and efficient leveraging of learning to
application with the goals in mind.
• Excellent Analytical, communication, interpersonal skills, commitment, quality oriented
mind set, hardworking with a quest and zeal to learn new technologies and undertake
challenging tasks.
EDUCATION:
4 years Bachelors of Technology in Computer Science and Engineering [B.Tech (C.S.E)].
TECHNICAL SKILLS
Testing Tools : Quality Center 11.0/10/9.2, Quick Test Professional 9.x/10.x, SOAP
SOAP UI, Win Runner
Defect Tracking Tools : Quality Center, Team Foundation Server, Test Director 8.0,
Bugzilla Defect Tracker
Languages Used : C, C++, JAVA, UNIX, HTML, SQL, XML, VB Script.
Databases : Oracle, MS-SQL server and MS Access
Web Technologies : Netscape Navigator, Internet Explorer, AOL, Mozilla,
Chrome, HTML, XML
Operating Systems : Windows NT 95/ 98 /2000 /XP/Vista, UNIX and MS DOS
Automation Tools : HP Quality Center, Quick Test Professional
Industries : Insurance, Health Care, Retail, Banking and Finance
Office Suites : MS Office - Word, Excel, Access, etc.
PROFESSIONAL EXPERIENCE
Wells Fargo Wholesale Insurance Services, Minneapolis, MN Sep’13 - Present
QA Analyst
NEXSURE - The Nexsure System is a state of the art software application designed exclusively
for the Web. Nexsure is our internally-developed eCRM software solution. Nexsure provides
customers with a comprehensive tool to input, track and maintain account and policy
information. Nexsure also facilitates the electronic communication of relevant information to
insurance carriers.
Responsibilities:
• Reviewing & analyzing business requirements to come up with Testing Scope.
• Worked closely with the software engineering and business analysis teams as the testing
process evolves.
• Developed clear and easy to follow test cases for the purpose of measuring software quality
and compliance to business requirements and application design.
• Properly documented testing issues to aid others in the quick and efficient remediation of the
issue.
• Performed Functional Testing, Regression Testing and supported User Acceptance Testing.
• Worked with offshore team to write test plans and coordinate testing.
• Identified and documented all the defects to ensure application software functionality for
present as well as future builds using Quality Center (QC).
• Interacted with team lead and developers to resolve the bugs.
• Involved in attending weekly estimation meetings to scope and prioritize work for future
releases.
• Close interaction with designers and software developers to understand application
functionality and navigational flow.
• Involved in the walkthroughs and provided suggestions to improve performance & usability
of the application.
• Defect Tracking and Report Testing Progress with the Project Management Team.
Environment: VB.NET, Quality Center 11.0, MS SQL Server 2008
ADESA, Indianapolis, IN Feb '12 – July’13 QA Analyst
Auction Services Group maintains AMS (Auction Management Suite) Applications - total
auction solution offering a wide range of vehicle remarketing services everything from
transportation and titling to inspections, reconditioning and more.
Responsibilities:
• Developed clear and easy to follow test cases for the purpose of measuring software quality
and compliance to business requirements and application design.
• Properly documented testing issues to aid others in the quick and efficient remediation of the
issue.
• Performed Functional Testing, Regression Testing and supported User Acceptance Testing.
• Involved in attending weekly estimation meetings to scope and prioritize work for future
releases.
• Close interaction with designers and software developers to understand application
functionality and navigational flow.
• Involved in the walkthroughs and provided suggestions to improve performance & usability
of the application.
• Involved in converting Regression Test Plans from Legacy Word docs to Test Cases in
Regression Suite using Quality Center.
• Defect Tracking and Report Testing Progress with the Project Management Team.
• Performed dollar tests to make sure that financial transactions are successful with external
clients.
• Developed and Executed Test Cases to validate Error Handling & Security of the
Application.
Environment: VB.NET, Quality Center (QC), Oracle, SQL Navigator
TriZetto Inc, Union, NJ July ’10 – Aug ’11
QA Analyst
Facets is an integrated health care payer administration solution, designed to handle the complex
requirements of managed care organizations. There are many application groups and applications
inside Facets application. One of such application groups is Claims Processing group which
contains Medical Claims processing application, Dental Claims processing application and many
other applications.
Responsibilities:
• Reviewing & analyzing business requirements & technical specifications to come up with
Testing Scope.
• Responsible for the development and execution of detailed test plans that support new
features and fixes to the TriZetto Facets product.
• Design and execute the test scripts using Quality Center and also log and track defects.
• Responsible for developing the test cases for the Claims Processing Application which
handles claims adjudication process.
• Work closely with the software engineering and business analysis teams as the testing
process evolves.
• Developed and executed test cases to validate Web Services like Claim Submission,
Claim Process, Pre-Authorization using SOAP UI tool.
• Responsibilities include defect tracking and reporting for release certification.
• Responsibilities include the development and implementation of new testing techniques
and processes to improve the overall quality of our software and testing practices.
• Make sure all features are adequately covered in the Test Plan and Cases document and
mapping them in the Traceability matrix document.
• Apply new approaches and concepts to improve the productivity and efficiency of
Quality Assurance practices.
Environment: VB.NET, Quality Center (QC), SOAP UI, Rapid SQL, Quick Test Pro (QTP), VB
Script and Oracle
STOP & SHOP, Newburgh, NY Oct ‘08 - May ‘10 Jr.QA Analyst
Stop & Shop is committed to making a difference in our customers' lives every day. Our
customers depend on us to simplify their lives by providing an engaging shopping experience,
great food and low prices. We deliver on that promise by having associates who reflect the
diversity of our customers and the communities we serve. For us, diversity and inclusion are
integral to who we are and how we operate, allowing us to understand and embrace the richness
of our associates and customers.
Responsibilities:
• Was involved in the testing of the web based application, the Online Shopping website of
Stop & Shop.
• Reviewed Business Requirements Documents and designed test cases for the entire
application using Quality Center (QC).
• Tested the application for Broken Links to ensure proper navigation.
• Prepared test data for both Positive and Negative Testing.
• Performed cross browser testing to ensure compatibility of the application on IE and
Netscape.
• Performed Functionality testing of the web page objects such as HTML links, HTML
images.
• Performed Testing of Web Services using Soap UI.
• Prepared a detail test schedule and test metrics on a weekly basis to know the status of the
application.
• Identified and documented all the defects to ensure application software functionality for
present as well as future builds using Quality Center (QC).
• Interacted with team lead and developers to resolve the bugs.
• Participated in walk through and technical reviews with Business Analysts, Developers,
Team Leads.
Environment: Java Script, J2EE, HTML, SOAP UI, MS SQL Server, Quality Center (QC)
SALLIE MAE, Indianapolis, IN Feb ‘07- Aug ‘08
Associate QA Tester
Manage Your Loans:
Sallie Mae is US leading provider of student loans, helping millions of Americans to achieve
their dream of higher education. Salliemae services both Federal and Private Student Loans.
ManageYourLoans (a.k.a MYL) is a web application which allows the consumer to view, track
and make payments on their Loans online.
Responsibilities:
• Reviewing & analyzing business requirements & technical specifications to come up with
Testing Scope.
• Executing all phases of testing i.e. Smoke, Integration, GUI, Functional, System and
Regression testing and supported User Acceptance Testing.
• Executing Test Cases and documenting test results using Mercury Test Director.
• Responsibilities include the development and implementation of new testing techniques
and processes to improve the overall quality of our software and testing practices.
• Attending daily status call and reporting testing status on a day-to-day basis.
• Monitoring test results and performing root-cause analysis of the issues working closely
with developers.
Environment: Java, Oracle, Test Director, XML, TOAD, MS SQL Server.
COLLEGE PROJECT Feb '01 - Nov '02
SVEC, Rangampet, A.P, India
Remote Lab Controller Project
• The objective of the project was to computerize the lab controller’s work by controlling
all the systems on the network through a single system.
• The software developed was used to logoff/restart/shutdown/lock all the computers on the
network in use from a remote system.
• The software also had the ability to monitor user activities by logging actions and also
logging information about applications accessed.
• Software was developed in a way where the remote controller had the option to turn on
the type of logging based on the administrator’s needs.
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