Human Resources Manager

Aline Melo

*** ********** *****, ******, ** *****

201-***-****; ***********@*****.***

SUMMARY

Experienced administrative professional with marketing and public relations background.

Motivated self-starting, multi-tasking, quick-learner with exceptional attention to detail. Goal

oriented with ability to thrive in a fast-paced, dynamic workplace.

EXPERIENCE

Executive Assistant & Operations Manager, October 2011 – Present

Abrams Enterprises, Wayne, NJ

Perform essential operations role, with minimal supervision, in complex company engaged in

several distinct enterprises, including legal and financial management services, and operation

of three retail franchises. Responsibilities include:

• Align work flow and prioritizing essential tasks for chief executive;

• Coordinate company accounts payable via QuickBooks (eliminated payment delays and

improve negotiation leverage with vendors);

• Lead human resources function for one enterprise, including the creation of job

postings, vetting of resumes and conducting initial interviews (have improved retention

rate in historically high-turnover positions);

• Update companies’ social media;

• Plan, develop and manage events and meetings with clients and vendors, including

preparation of supporting materials;

• Track and maintain main office supply inventory (achieved a 5% cost-reduction);

• Schedule personal and professional affairs for chief executive and handling all

correspondence, including arranging for quality, budget-conscious travel; and

• Organize and manage all physical and digital files, and contact database, allowing for

quick retrieval and quality client and vendor assistance.

Home Organizing and Redesign Consultant June 2010 – Present

Freelance work, Bergen County, NJ

Provide physical-space organization and design consulting, from small spaces to

whole-house projects including:

• Meet clients to access needs, evaluate conditions and define project scope;

• Designing a recommended plan in consultation with clients; and

• Implementing the redesign and providing guidance for ongoing maintenance.

Au Pair, April 2008 – May 2010

Au Pair Care, California, USA – placement in Allendale, NJ

• Came to United States from Brazil via Au Pair program;

• Provided childcare services for host family while studying English.

Surveyor Agent, Sep. 2007 – March 2008

M.V. Pesquisas, Bahia, Brazil

Generated market research for polling firm that collected data to ascertain customer

preferences. Responsibilities included:

• Conducted in-person customer satisfaction surveys in Portuguese, English or Spanish

with a set number of randomly selected participants; and

• Compiled data and quickly generated reports highlighting the most relevant non-

quantitative responses and suggestions.

Public Relations Associate, July 2005 –May 2007

Mundo Verde Franquia, LLC, Sao Paulo, Brazil

Worked with marketing and public relations division of healthy foods franchisor; directly

supported franchisor and provided localized assistance to franchisees.

• Wrote promotional pieces and edited team marketing materials;

• Produced press releases/kits to promote brand and products through mass media;

• Established partnerships with non-profits to amplify socially responsible brand, and

built other parnterhsips to expand marketing range at a reduced cost;

• Trained salesforce on brand presentation, products, franchise identity and best service

practices;

• Organized and executed corporate and franchise events (e.g., trade shows); and

• Assisted in some back office management (e.g., supply management and purchase).

COMPUTER SKILLS

Mac OSX, Windows, MS Office and basic knowledge of QuickBooks

LANGUAGES

Fluent in Brazilian Portuguese; basic Spanish

EDUCATION

Universidade Estadual Paulista – UNESP, Bauru, Sao Paulo, Brazil

B.A., Public Relations, 2005

Escola Tecnica Estadual – ETE Lauro Gomes, S.B. Campo, Sao Paulo, Brazil

Certificate in Business Administration, 1999

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