Jaclyn Panattoni -O'Keefe

***** **** ****** **.

Winnebago, IL 61088

jmokeeke@gmail,com

4991.

Summary

An accomplished manager of Human Resources with proven expertise in

recruiting and hiring practices, retention approaches, legal compliance of

employer related matters, policy and procedure, staff development and

managerial support.

Professional Affiliation

. Society of Human Resource Management

. Metropolitan Chicago Healthcare Council

. Life Services Network

Career Experience

Provena Cor Mariae

Rockford, IL

Human Resource Manager January 2006-

Present

. Oversee unemployment process and ensure employment laws are carried

out in all areas of reeducation, discipline, including termination and

hearings

. Serves as an advisor to leadership members in the area of employee

relations, staffing and task management solutions

. Financial planning and forecasting department budgets including HPPD

for multiple levels of care and remaining compliant with regulatory

bodies

. Oversight and management of Physician Credentialing processes

. Oversee Patient background check processes system wide compliance

. Direct areas of payroll, personnel, benefits, compensation, employee

relations, education, and confirmatory action

. Designed and implemented system wide recruitment process, including

behavioral based peer interviewing and skill matching procedure

designed to reduce turnover

. Manage the day to day functions of Workers' Compensation Program,

investigate incidents and claims.

. Responsible for the continuing education, training, and certification

of new and experienced employees.

. Create and deliver presentations and manuals

. Develop and execute policy

. Monitor ADA and FMLA compliance

. Chairman of the Provena Employer of Choice Committee

. Chairman of Provena Service Excellence Educational Team

. Co-Chair facility Safety Committee

. Founding member of System wide Diversity Council

.

Provena Cor Mariae

Discharge Planner/Social Service Associate

July 2003 -January 2006

. Directs the completion and update of each resident's social history,

social assessment and discharge plan summary according to existing

regulations.

. Attend care plan conferences as part of the interdisciplinary team.

. Assists residents and families by providing information concerning

available services both within the facility and in the community.

. Assures that services and programs meet all applicable regulations.

. Responsible for completing sections on the MDS for social services

RAPS and Psych-Social to establish social service triggers as required

by regulation.

. Referring cases to case manager and social worker as per departmental

guidelines

. Ensuring patient, family, and care teams understand the discharge plan

. Establishing and working closely with the marketing and sales teams

. Documenting the admission, transfers, and discharge procedure pre and

post discharge information, assistance and referrals

Keys to Recovery Des Plaines, IL

Unit Manager 02/2002-09/2003

. Coordination of employee schedules for 20+ employees

. Accountable for unit budget development

. Preparation of payroll for 80+ employees

. Responsible for the evaluations of 20+ employees

. Assisted in the direction and supervision of daily functions and

activities of 20+ employees

. Interfaced and functioned consequently with Unit Managers and hospital

CEOs to improve and coordinate facility functioning

. Preparation of unit policies and procedures to satisfy JACHO, HIPAA

and IDPH standards

. Interfaced with physicians and staff regarding patient care

procedures.

. One-to-one patient care and interaction with patients.

. Documentation of daily patient care and progress.

. Acquired PCT and CDAC certification to perform as a counselor

Laugh Lines Comedy Club Madison, WI

Operations Manager 12/01/2000-02/2002

. Scheduling and training of staff

. Booking entertainers

. Promotional Events

United Express (UFS) Chicago, O'Hare

Flight Attendant 02/01/1998- 11/01/2000

. Conduct pre-flight cabin check.

. Advise passengers of safety regulations.

. Provide first aid treatment and assist sick passengers.

. Take action in the event of decompression, turbulence, mechanical

malfunction, or unlawful acts by passengers.

. Prepare for emergency landings and the evacuation of passengers.

References:

Richard Brattland, Vice President Banco Popular North AmericaVice President

- National Facilities Vice President - National Facilities Manager at Banco

Popular North America

Vice President - National Facilities Manager at Banco Popular North America

La June Davis -Wiley, Senior Regional Human Resource Partner, Provena

Health Corporate

Catherine Osterholz, Licensed Nursing Home Administrator Provena Health

Christina Karcz, Director of Nursing Provena Health

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