Sales Customer Service
Resume:
Mike H Bond
Collierville, TN *8017
Home Phone 901-***-****
Email ********@*******.***
OBJECTIVE
To impact the productivity of a progressive organization by
exchanging my extensive experience in sales, market
development, account management, sales management, and
operations development. Intend to enhance the overall
effectiveness of an organization or the individual components
by:
* Increasing revenue in current customers by enhancing
existing relationships.
* Increasing revenue by increasing customer base to warrant
company growth.
SALES / MANAGEMENT OVERVIEW
I established a business record for increasing annual sales
revenues, improving branch-level profitability, and working
toward market share, customer service, and efficiency through
corporate, small business, and entrepreneurial ventures.
Offered an effective ability to expand a base of sales and
retain quality business by (1) Executing new account
development campaigns, (2) Nurturing and enhancing
relationships with existing clients, and (3) Ensuring
positive representation for respective sales capacity.
CAREER HISTORY
Gripple, Incorporated Collierville,Tn October 07 to
present.
Manufacturers Representative
Sales of Gripple hangers to the construction industry via
direct, wholesale, rep and distributor
* Landed new customers such as distributors, wholesalers,
reps and contractors.
* Successfully called on the engineering community to
allow the use of Gripple.
* Conducted training seminars to teach the value of
Gripple hangers. .
* Serviced existing and new customers with ordering,
billing, shipping, etc.
Professional Water Solutions Collierville, TN July 05 to
October 07
Independent Distributor
Started my own distributorship by developing business within
the industrial and commercial fields
* Opened six large customers in three months with
consultative sales techniques.
* Sourced equipment manufactures to specify equipment to
help customers.
* Trained and helped customers understand the value of
proper water treatment.
Chem-Aqua Memphis, TN November 02 to July 05
Sales Representative
Direct sales of water treatment supplies and services to
major industrial, government
and health care accounts in the Memphis market.
* Hit sales goals and won the "Gallery of Success
Award".
* Opened new accounts by consultative selling.
* Grew the territory by 100% in new business in 2004.
* Conducted training classes for customers.
Hilti, Inc., Memphis, TN September 99- October-02
Industrial Territory Sales Representative
Direct sales of construction supplies to major industrial,
government and health care
accounts in the Memphis market.
* Won "Top TS" in Memphis region multiple times.
* Cold called to open new accounts and sold to existing
accounts by demonstrating the
value of the Hilti line.
* Used consultative sales approach as well as pull through
sales techniques.
* Worked with purchasing departments, hospital directors,
project managers, structural
engineers, architects as well as general
laborers.
* Conducted O.S.H.A. and Life Safety training classes for
my customers.
Safety Kleen Inc., Memphis, TN August 92 - September 99
Branch Sales Manager
Direct inside /outside sales to major industrial, automotive,
and corporate accounts while
coaching thirteen sales reps to meet and exceed sales
and service quotas.
* Hired and trained sales reps to service existing accounts
as well as sell to new accounts.
* Developed strategies for accounts to maximize dollars
spent.
* Executed sales plans to expand market saturation in
products and services.
* Cold called with direct sales and telemarketing to open
new accounts.
* 1994 & 1995 won top Sales Manager in region, second in
1996, first in 1997.
* Program was averaging $150k / month in 1994 and averaged
$240k when I left.
* Always promoting customer service, teamwork, hard work
and positive attitude.
Sales Representative
* Developed and maintained territory by selling
and servicing new and existing
* Met and exceeded monthly quotas.
* Number one rep in region many periods.
* Won company award by placing 187 new machines in
one year.
Bread Sales (Self Employed) Memphis, TN March 86-April
92
Bread sales to area grocery stores and restaurants.
* Sold and serviced new and existing accounts to
maintain and acquire additional
shelf space.
* Worked with store managers and owners to help
plan sales ads.
* Built and stocked displays to maximize sales.
* Maintained own truck, bought product and kept
inventory of product.
Wonder Bread, Memphis, TN February 83- March 86
Sales Supervisor
* Managed eight sales reps by training them how to order
correctly to avoid stales.
* Taught excellent customer service by riding with
reps and teaching them how to . conduct
themselves as a representative of the company
* Managed key accounts by having great
relationships with managers and owners.
* Implemented company strategies and my own
strategies to grow market share.
* Ran vacation routes when my reps were absent.
EDUCATION
* Tennessee Technological University, Cookeville,
TN 1979-1981
* Jackson Central Merry High Jackson, TN 1976-1979
OTHER TRAINING
Completed London House Step Testing with Safety
Kleen with an above average score.
Attended many professional sales seminars and
training programs at Hilti, Wonder .
Bread, Chem Aqua and Safety Kleen
ACT, Excel, Outlook, PowerPoint.
REFERENCES
Available upon request
Contact this candidate