Customer Service Manager

KIM SANCHEZ

***** *** **., ****** *** Springs, CA 92240 Home: 760-***-**** Cell: 760-***-**** accdy9@r.postjobfree.com

Professional Summary In the Laboratory Field, I am newly certified as a PhlebotomyTechnician and am certified in CPR as well. I am proficient in selection of blood collection equipment appropriate to test requisitions, preparation of the patient and infection control, venipuncture & skin puncture on patients of varying age, weight, health and obesity status, post puncture care, processing of blood containers after collection, including centrifugation, proper disposal of needles, sharps, and medical waste.

Licenses NHA certification # M5D4S5H3 for Phlebotomy Technician exp.7/28/2015 CDPH License #CPT65277 for CPT1 issued 10/31/13 exp. 10/31/15 CPR certified by the American Heart Association BLS. renewal date 6/2015

Skill Highlights

Selection of blood collection equipment appropriate to test requisitions.

Work Experience

January 2000 to December 2011 WATER OF LIFE CHAPEL Church Secretary Desert Hot Springs, CA This position included the following responsibilities: Creating weekly bulletin, sending monthly reports to Foursquare headquarters, recording minutes for monthly Church Council meeting. Writing welcome letters, ordering church supplies, filing, servicing and maintaining copier, calling/visiting sick members of the congregation. Supervisor's name Pastor Joyce Okert 760-***-****

November 2001 to February 2014 SUPERB WINDOW CLEANING OFFICE MANAGER/ WINDOW CLEANER Desert Hot Springs, CA. Following responsibilities include; Scheduling appointments, monthly scheduling, estimates (written & verbal), billing, Acct. rec., Acct. payable, ordering supplies, customer service, window cleaning. Owner Louie Sanchez 760-***-****

Prep. of patient and infection control.

Venipuncture & skin puncture on patients of varying ages, weight, health and obesity status.

Post puncture care.

Processing of blood containers after collection, including centrifugation.

Proper disposal of needles, sharps, and medical waste.

Education and Training

Community Service Palm Springs Adult School 1999 GED: General/Basic Palm Springs, CA, USA

Wagner Training Institute 2013 Phlebotomy Redlands, CA, USA 40 hrs of Didactic Training completed. 40 hrs of Practical training completed at Riverside Regional Medical Center. Venipunture & skin puncture, post puncture care.

I have practiced venipuncture, & skin punctures on students for 3 months at the Wagner Training Institute.

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