Customer Service Sales

Jordon Jensen

West Valley City, UT

********@*****.*** - 801-***-****

I am a friendly, respectful, loyal, dedicated 110% on any job i do with an ambition to succeed in everything.

With extensive experience in customer service, receiving, shipping, loading and unloading trucks. A thirst to

learn and always up to a challenge no matter what the situation. I am a team player and also working efficiently

on my own. i am seeking a position where i can make a career and excel for the employer.

WORK EXPERIENCE

Customer Relation's Manager

Teeperformance - Salt Lake City, UT - July 2012 to October 2013

Responsibilities

Developed, implemented and monitored programs to maximize customer satisfaction. Provided a high level

of product and leadership support to representatives and clients. Resolved customer questions, issues and

complaints.

Adobe Direct Sales

Telperformance - Salt Lake City, UT - March 2012 to July 2012

Responsibilities

Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.

Developed spreadsheets to track bi-monthly billings, clients proposals,

Technical Support

Teleperformance - Salt Lake City, UT - October 2010 to April 2012

Responsibilities

Resolved customer complaints and concerns with strong verbal and negotiation skills. Maintained composure

and patience in face of difficult customer situations. Trained new employees and explained protocols clearly

and efficiently. Researched issues on various computer systems and databases to resolve complaints and

answer inquiries, Informed customers about issue resolution progress. Supported customers having data

connectivity issues. Provided thorough support and problem resolution for customers.

Reciever/ Picker

Codale Electrical Supply - West Valley City, UT - October 2008 to March 2009

Responsibilities

Maintained accurate stock records and schedules, Supervised material flow, storage and global order

fulfillment selected products for specific routes according to pick sheets. Conducted monthly, quarterly and

yearly inventories of warehouse stock.. Reported inventory balance and cycle counts in both the ERP and VMS

systems. Resolved service issues in a timely manner, including coordination and processing returns/ rotated

stock by code and recieving data transported goods from racks, shelves and vehicles. banded, wrapped,

package and cleaned equipment operated powered lift trucks, floor sweepers. pallet jacks and forklifts safely,

with 0% incident rate

textile cutter

National filter Media corp - North Salt Lake, UT - August 2004 to September 2008

Responsibilities

followed proper selection procedures as established by the company. Worked at a rapid pace to meet tight

deadlines verified and records the count and condition of cargo received banded, wrapped, packaged and

cleaned equipment operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely . Used propane

forklift to load trailer at warehouse. Also provided training and mentoring for about 4 years.

Contact this candidate