Markiel Witchard
**** ***** *****, **********, ** 22193
***************@*****.***
OBJECTIVE
To develop a working relationship in an Information Technology team environment that prioritizes assignments utilizing
my ability to multi-task and provide problem solving solutions in a professional manner.
EDUCATION
Bachelors of Science in Information Technology Anticipated graduation, 2014
Stratford University, Woodbridge, VA
AAS Network Management and Security 2012
Stratford University, Woodbridge, VA
COMPUTER SOFTWARE SKILLS Hardware & OS Architecture, Structured Cabling, Network & Intrusion
Forensics, MS-DOS, Macintosh OS, Windows Operating Systems, Microsoft Office 2013 Professional, SQL
PROFESSIONAL EXPERIENCE
Career Services Administrative Assistant 2012-present
Stratford University, Woodbridge
• Use Microsoft Office for creating job orders and flyers for career services
• Assist with career services and campus computer problems
• Create access controlled student, staff and faculty photo ID’s
• Take pictures of on-campus events and upload to computer device
Tier Two IT Technician 2012-present
Stratford University, Woodbridge, VA
• Cloned hard drives
• Installed hard drives, removed and installed mother boards for Acers Lenovo’s and Compaq’s
• Installed OS and Medisoft software on PC’s
• Provided technical assistance to computer system users, faculty, staff and students
• Maintained the computers in classrooms and offices to ensure efficient work environments
• Ensure that all computing and communications platforms operate efficiently are reliable, stable and predictable
• Answer questions and resolve computer problems for clients
• Provide assistance concerning the use of computer hardware and software, including printing, installation, word
processing, electronic mail and operating systems
• Perform network troubleshooting to isolate and diagnose common network problems
• Respond to the needs and questions of users concerning their access to resources on the network
Hazardous Waste Management Technician 2008 - 2009
The Town of Vienna, Vienna, VA
• Responsible for all aspects of refuse collection and disposal, as well as the collection of various recyclable
materials to ensure environmental safety
• Coordinated with driver and customers with the implementation and observation of correct procedures to ensure
public safety on roadways during the collection process
• Assisted with the production line by maintaining and packing materials
Clerk/Warehouse 2004 –2005
Executive Moving, Woodbridge, VA
• Responsible for the loading, unloading and setup of customer’s furniture
• Acted as on-site liaison interfacing with customers
• Managed and input all data for inventory logs of products and supplies
• Restocked company inventory on a daily basis
• Maintained and cleaned warehouse daily upon completion of daily operations