Customer Service Project

•

SIVA JALADI Expertise in using databases like Oracle,

Java Developer MySQL, DB2 and SQL Server.

• Strong communication and interpersonal skills.

TECHNICAL SKILLS

*******@***********.*** Programming C, C++, Java (Core, Servlet, JSP

J2EE Technologies JSP, Servlet, Struts, Spring, EJB

203-***-**** Web Technologies HTML, XHTML 1.1, JavaScrip

API’s Log4j

Databases/Technologies DB2, Oracle 11g/ XE, MYSQL

PROFESSIONAL SUMMARY XML Technologies/Tools XML, DTD, XSLT, DOM Parse

Modeling Tools Rational Rose, UML, Argo UM

• 6+ years of professional experience in analysis, Development Tools RAD, Eclipse, NetBeans 3.3, M

design, implementation and testing of Object Platforms Windows, Unix, Linux

Oriented Applications in Client/Server O-R Mapping Hibernate, JPA

environment using Java-J2EE Technologies. Testing Tools/API JUnit, SoapUI, Putty, Winscp

• Expertise in developing applications using Java, Web/App Servers Web Logic, Web Sphere, JBOSS

J2EE Technologies (Servlets, JSP, Java Web Design Patterns Front Controller, Singleton, fact

Services) and frameworks (Spring, EJB, Struts Tools Maven, Android SDK

and Hibernate), JDK (1.6), Java Beans, EDUCATION

JDBC, XML, JavaScript, HTML, DHTML,

• Bachelors in Computer Science, ANU, India.

JSF.

• Experienced in Software Development Life May 2007

Cycle (SDLC), OOA, OOD and OOP through

implementation and testing. WORK EXPERIENCE

• Extensive experience in programming,

deploying, configuring, fine-tuning and United HealthCare, Trumbull, CT

administering middle-tier popular J2EE Sept 2012-Dec 2013

Application Servers like IBM WebSphere, BEA Role: Senior Java/J2EE Developer

WebLogic, JBOSS and Apache Tomcat. Project: Customer Service Application

• Expertise in Web Services architecture in SOAP and

Description: This web application is a critical

WSDL using JAX-WS. Used SoapUI for Web

application to support the workflow from the customer

Services testing.

• service reps to the different functional departments with

Experienced in Web Services approach for Service

a user base of 1200 users to support 1 million customers.

Oriented Architecture (SOA).

This application allows the functional users to complete

• Used REST as the Web Service framework for

the workflows and provide them with information

creating and deploying Web Service clients.

related to business areas such as Members, Claim,

• Expertise with operating systems UNIX,

Benefits, Providers, Groups, Service Requests and

LINUX and Windows environments.

Communication Events.

• Hands-on experience in using the RAD,

EclipseIDE environments. Responsibilities:

• Hands-on experience in using GWT, JQuery set • Involved in the technical design and created

of UI components to construct the UI elements the detail design artifacts such as Use Case

that make up AJAX application.

Diagrams, Class diagrams and Sequence

• Specialized in RDBMS design using diagrams.

normalization techniques and expertise in using

• Used Spring MVC along with JSP,

SQL and PL/SQL to write Stored Procedures,

HTML, CSS and JavaScript to construct the

Functions, Packages and Triggers.

UI Layer for the application in

• Strong implementation knowledge of Object

presentation/Web tier.

Oriented Analysis and Design using Agile

• Integrated Spring Framework with

methodologies.

Hibernate for Data Persistence.

• Experienced in using Version Control tools like

• Used Hibernate as persistence framework

CVS and SVN.

• Knowledge in android development tools like to map java objects to relational database

tables using XML configuration files.

Android SDK and related plug-ins.

• Used • Developed User Interface using GWTin JSP

Hibernate to connect with Oracle

database to store and fetch data. and also performed client-side validation.

• Developed SQL queries, Joins, PL/SQL sub

• Wrote various finely tuned HQL queries for

programs like stored procedures, triggers and

functions. persisting the data using Hibernate integrated

• Implemented User friendly interfaces using with Spring framework.

AJAX, and created components using JQuery

• UsedHibernate for persistence and Web

for client side form validations and used

JSON for creating objects in Java script. servicesfor access the system.

• Implemented application logging using

• Used JMS API to allow application

Log4J framework for logging, debugging

components to read, send and receive

and troubleshooting the run time exceptions.

messages.

• Implemented client application to consume

Claim web services using JAX-WS and

• Used Message Driven Bean to

integrated with UI.

communicate clients in the system.

• Developed applications using RAD IDE and

deployed in Web Sphere server.

• Created various web services and generated

• Involved in the application design review,

WSDL’s for some county applications to talk

code review and assisted the team in following

to this system.

the recommendations/guidelines.

• Developed Clients sending SOAP requests

Environment: Java 5, J2EE, JSP, Servlets,

for the web services residing on other state

Hibernate, Spring, Ant, XML, SQL, PL/SQL,

applications for getting information regarding

Oracle, Web Sphere 6.0, JUnit, CSS, Ajax, JQuery,

providers statewide.

JSON, RAD, Serena Change Man, Web Services.

• For testing used SoapUI to run the code

properly or not.

Verizon Wireless, Warren, NJ Dec 2010 – Aug 2012

Role: Senior Java/J2EE Developer

• Developed several test cases using JUnit

Project: Web Application Development

framework.

• Use to participate in the daily stand-up,

Description:The application was designed to organize

Preplanning and Retro meetings as a part of

and update information of customers for their mobile

Agile.

insurance needs and provide secure access to the

customers and to providers. Features include two

• Build the project structure using Mavenand

modules: Login, Logout module through which user can

used junkinsfor continuous integration.

login or register. Second module is processing Claims

Module through which customer can provide the

• Deployed the application onWebLogic 8.1

necessary claim information. The application involved

automated approval or rejection criteria by processing Application Server.

the claims.

Environment: Java, J2EE, JSP, Struts 2.x, Spring 3.x,

Responsibilities: EJB, JMS, JNDI, Oracle 11g, HTML 5, XML, DOM,

SAX, Maven, GWT, Rational Rose, Eclipse Indigo 3.5,

• Involved in Documentation and Use case

SOAP,SoapUI,WebLogic 8.1 Application Server,

design using UML modeling include

Hibernate, Junit 4.5,LOG4J, SVN.

development of Class diagrams, Sequence

diagrams, and Use case Transaction diagrams.

MidSouth Bank, Lafayette, LA

• Implemented web based systemusingStruts

Jul 2009- Dec 2010

for GUI. Role: Mid level Software Engineer

Project: MidSouth Bank Online Application Description:Online Health Care Management System

maintains doctor-patient relationship online. This

Description:This new application is integration of application lets patient to send a report regarding the

trading and banking accounts, which can be used by the problem to the physician. Physician sends the treatment

customers of MidSouth Bank Online application for the report based on problem through this application. This

banking. This helps the users to access both trading and system maintains the patient data such as patient profile,

banking accounts in one application, instead of two. personal health record (PHR), treatment reports etc.

Alerts are facilitated to the physician via email or text

Responsibilities: message, whenever there is a new case.

• Involved in analysis, specification, design, and Responsibilities:

implementation and testing of Software

• Responsible for gathering business and

Development Life Cycle (SDLC).

functional requirements from the users.

• Used agile methodology (SCRUM) for

• Analyzed Use Case diagrams and created

developing application.

various UML Diagrams like Class diagrams and

• Developed JQueryand JSP to present Client Sequence diagrams.

side GUI.

• Played key role in the design and development

• Involved in development of JavaScript code for of application using J2EE, SpringMVC, Spring

Client Side Validations. transaction and web service using Service

• Extensively used JSF framework. Oriented Architecture (SOA).

• Developed JavaMail for automatic emailing and • Leveraged the AOP features of Spring

JNDI to interact with the Knowledge Server. framework to handle exceptions, logging and

• Used Struts Framework to implement J2EE security.

• Implemented all the front end components using

design patterns (MVC).

• Developed Enterprise Java Beans like Entity JSF framework which has built-in support for

Beans, Session Beans and Message Driven Ajax.

• Utilized Javascript to validate the form data.

Beans.

• Developed JSP as the view, Servlets as • Integrated Spring Framework with Spring

Controller and EJB as model in the Struts Security, which provides features like secured

Framework. ZK component events, customizable Ajax login

• Worked on WebSphere application server to popup and security in view layer.

• Developed the components for parsing XML

deploy JSP and EJB applications.

• Worked with the JAXWS web services and documents using SAX and DOM parsers.

• Implemented design patterns like DAO, Session

worked on SOAP, WSDL to develop the web

services. Façade and Value Objects.

• Involved in making changes to the WSDL and • Implemented the Web Services functionality in

generating the client jars. the application to allow external applications to

access the data. Used REST as the Web Service

• Created and implemented PL/SQL stored

framework for creating and deploying Web

procedures, triggers.

Service clients.

• Used Hibernate as ORM tool and defined the

mapping and relationship of each table in

Environment: Java, J2EE, EJB 2.1, JSP 2.0, JSF 1.2,

database.

Servlets 2.4, JNDI 1.2, JavaMail 1.2, JDBC 3.0, Struts,

• Deployed the application in Tomcat

JAXWS, HTML, XML, JQuery, Java Script, Eclipse3.2,

Oracle10g, Maven, IBM WebSphere Application Server, Application Server 6.0.

Windows XP.

Environment:Spring 3.0, RESTful Web Service,

Hibernate, SVN, JSF, JSP 2.1, Log4j, RESTClient,

Apache Tomcat 6.0, XML, HTML, JavaScript, JAXB,

Quest Diagnostics, NJ

Oracle 10g, Windows XP.

Aug 2008– Jul 2009

Role: Mid level Java Developer

Project: Online Health Care Management System. GE, Hyderabad, India Aug 2007 – Jul

2008

Title: Jr.Java/J2EE Developer

Project:Enterprise Resource Tracking System (ETS)

Description: The objective of the Workstation project is

to implement a user-friendly, web based, common front-

end system for use by all Consumer Finance Customer

Contact Centers (Collections and Customer Service).The

intention within the Workstation, project is to promote,

gradually, a common abstraction of the functionality

within the company, i.e., Consumer Finance. Reduction

in the effort of assimilating new clients is another salient

business driver in Workstation.

Responsibilities:

• Involved in entire lifecycle activities of the

project including requirement gathering,

analysis, design and development and testing.

• Extensive use of Struts framework for the

presentation layer along with JavaScript for

the client side validations.

• Used EJB Stateless Session Beans for

implementing the Business Logic for the

Project

• Developed Web-tier authentication

consisting of form-based authentication.

• Extensively implemented Statelessbeans to

capture user conversation and to achieve

scalability, memory management and

transactions.

• Used NetBeans as IDE, JBOSS as App

server and Mysql as the database to develop

and deploy the application.

• Used CVS for the Version/Source control

management.

Environment: Java, J2EE, Struts, JSP, EJB, AJAX,

JavaScript, HTML and XML, JDBC, Mysql, NetBeans

6.x, JBOSS, CVS.

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