Project Manager Customer Service
Resume:
Shannon Thornburg
*********.*******@*****.***
Career Summary
Coming from a small, start up environment, I have successfully led the team through many new and
challenging situations. Over 100 projects have launched under my direction--with a few landing in the
top 10 on the Apple App Store. Projects for consumers and enterprise solutions have been created
and produced under my leadership.
Experience
Associate Director of Production, MEDL Mobile, Inc. June 2013 - Present
Coordinate resource allocation for 20-30 internal and external developers, designers and producers.
Institute and enhance procedures and processes for increased productivity and efficiency.
Architect and scope 20 plus mobile app and website projects.
Provide creative and artistic direction on all new and ongoing UI and UX assignments.
Senior UX Architect, MEDL Mobile, Inc. December 2011 - June 2013
Originate over 30 unique and intuitive wireframes and supporting functional documentation.
Train group of junior architects to increase productivity while maintaining quality results.
Project Manager & UX Architect, MEDL Mobile, Inc. September 2009 - Dec. 2011
Conduct project kick off sessions and create wireframes and write ups.
Maintain project timelines and budgets to ensure an on-time, on-budget delivery.
Skills
Android Websites
Wireframing
After Effects Art Direction
User Experience
Video Editing Scoping
Prototyping
AWS Management Resource Allocation
Production
Xcode Managing Up
Client Services
iOS Scheduling
Customer Service
CSS iLife
Project Scoping
Microsoft Office Beanstalk
Project Management
InDesign
Photoshop Jira
HTML/HTML5 Flurry Analytics
Illustrator
Education
The Art Institute of California
Bachelor of Science in Advertising & Design, 2009
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