Customer Service Accounts Payable

FELICIA M MIZELL

**** ****** ****

Plant City, FL 33567

Phone: 813-***-****

***********@*****.***

Objective

To obtain employment within an organization that will embrace my accounting skills while

offering the opportunity for organizational and personal growth.

Ability Summary

Proficient in Microsoft Office, with knowledge in QuickBooks and various accounting

programs. Possess strong multitasking skills, detail-oriented, easily adaptable, with minimal

supervision.

Accounts Payable

Accounts Receivable

Problem Collections

Customer Relations

Organizational Skills

Professional Experience

Accounts Payable

Supervised and trained multiple employees, offered leadership, motivation and

assistance so that organizational, departmental and personal goals and objectives

could be achieved.

Distributed invoices from more than 250 vendors after verifying receipt of

goods, acquiring proper approval for processing, and input into accounting

system.

Selected invoices to be paid, taking into account early payment discount,

promoting and maintaining positive vendor relations resolving complex issue’s

quickly and efficiently.

Accounts Receivable

Maintained and reconciled contracts for over 100 customers monthly.

Reconciled statements and transactions for money market, overnight repos, and

American Express and employee expense accounts.

Reviewed customer contracts for correctness on outstanding or short paid invoices,

reducing the past due A/R balance by 93%.

Resolved transaction and invoice issues in collaboration with associates and

supervisors, issuing penalty, refund and stop payments as needed.

Other Duties

Maintained billable and non-salaried employee’s payroll information by collecting,

calculating, and entering any changes in exemptions, insurance coverage calculating pay

and deductions; issuing checks.

Ensured employee confidence while protecting payroll operations by keeping

information confidential and current including all necessary forms for employee federal

and state income and social security taxes and employer's social security, unemployment,

and workers compensation payments.

Served as switchboard operator for two companies answering 20+ lines, while

responsible for readying and applying postage to outgoing mail, sorting and distributing

incoming mail and packages, ordering office supplies, and assisting with typing memos

and customer files as needed.

Secured and limited access to petty cash funds while maintaining receipts and

detailed records to support all transactions monitoring petty cash requests to ensure they

are in compliance with Company policies.

Professional History

DISPUTE RESOLUTION ANALYST

Acsys Inc (Tampa, FL) 2005-2006

ACCOUNTS PAYABLE

Westaff (Tampa, FL) 2003

FINANCIAL COORDINATOR

Handex Environmental (Tampa, FL) 2000-2002

CUSTOMER SERVICE/BOOKEEPER

Lawyer Title Insurance Corp.(Tampa, FL) 1996-1999

Education and Training

Hillsborough Community College, FL (Associate Degree Program in Science)

Expected Completion: Spring 2014

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