Debbie Coleman
Mobile # 309-***-****
Email - **************@*****.***
OBJECTIVES:
> To obtain a position where my communication skills, reliability, and
experience can be utilized to result in a positive work environment
while successfully producing the desired outcome requested.
> To offer skills and experience of office management, clerical,
computer, leadsperson, supervisory, mentoring others, and multitasking
to provide efficient and cost effective employment.
> To be a positive and productive member of society's workforce by
instilling high standards of both personal and professional morals and
ethics.
EDUCATION:
> Kaplan University
Davenport, Iowa
Associate of Applied Science in Criminal Justice
December, 2005, GPA: 3.72/4.00
Achieved Honorary Dean's List status
> Kaplan University
Davenport, Iowa
Bachelor of Applied Science in Criminal Justice
December, 2007, GPA: 3.81/4.00
Achieved Honorary President's List status
> Illinois Certified AODA Counselor CADC
5-31-11 to present
> Illinois Certified DUI Evaluator
01/13 to present
SKILLS:
> Ability to prioritize work and meet deadlines
> Skilled in multi-tasking, handling several projects at once
> Ability to use various MS and OS Applications to generate data and
reports
> Skilled in training others in procedures, systems, and job-related
software
> Knowledge of and ability to repair basic office equipment malfunctions
> Ability to meet deadlines while handling multiple tasks
> Skilled in working with details to find and correct errors
> Ability to maintain confidentiality and follow HIPPA regulations
> Excellent verbal and written skills
> Ability to learn organizations specific computer applications
WORK EXPERIENCE:
5/02-Current Rock Island County Drug Court Volunteer
> 2002-Current -Involved with doing volunteer work by assisting the Rock
Island County Drug Court Legal Staff in orientations, mentoring
current clientele, and working with graduates in the development of
relapse prevention methods. First four years held the position of
Secretary on the Drug Court's Alumni Board of Directors. Experienced
in speaking to large or small groups of people to motivate positive
lifestyle behaviors.
> Mentor and sponsor clients
> Jail and Drug Court entry orientations
> Secretary on Board of Directors for Alumni Assoc. for 5 years
beginning 5/02- 4/07
> Emotional support for family and friends of clients
9/01-11/03 Rock Island Packaging/Hurst Manufacturing
> Machine operator
> 1st shift Leadsperson and 2nd Shift Supervisor in charge of hiring and
firing of temporary and company employees
> Shipping and Receiving
> Inventory and order placement according to products requested by
customers
> Forklifts of variety uses including yard truck lifts
> 11/03-11/05 Contracted Production Efficiency Specialist
11/03-1/08 PPC Plastics Products Co.
> Material Handler/Molding Set-up Technician
> Supply all machines with necessary equipment
> Select appropriate materials for processing
> Fork lift operator
> Data entry for warehouse inventory
> Process finished goods for shipping and receiving
> Train and help machine operators with operating procedures of
individual packing procedures and machinery
> Update inventory cycle counts
3/08-10/13 Center for Alcohol and Drug Services
Residential Technician 03/08-11/08
> Transported clients in company vehicle to designated address when
needed
> Tracked clients whereabouts on hourly schedule
> Supported clinical and medical staff when needed
> Provided prep and cooking for daily meals
> Worked with residential clients to complete successful discharges
Counselor Trainee 11/08-6/09
> Completed evaluations and intakes of clients
> Maintained caseload of clients working on treatment plans with
individual counseling
> Group Educational and Processing Facilitator
> Coordinate Services with referral sources when needed
Layoff from 06/09-09/09
Counselor 09/09-10/13
> Completed evaluations and intakes of clients
> Maintained caseload of clients working on treatment plans with
individual counseling
> Group Educational and Processing Facilitator
> Coordinate services with referral sources when needed
> Coordinated possible medication assisted treatment when needed
1/13-current Illinois Certified DUI evaluator
> Complete DUI evaluations, SOS Uniform Reports, Treatment
Verifications, and Denial Response Letters
1/13-current Rock Island Housing Authority Volunteer: Appeals Hearing
Officer
> Provide opportunity to let initial formally denied applicants to
appeal and attend appointment to speak on their behalf of why they
were denied to determine if formal denial has cause to be overturned
or upheld according to policies and procedures laid out in housing
assistant programs such as HUD, Section 8, etc.
> To provide assessment of denial to determine resolution status and if
applicant is appropriate to have formal denial overturned and have
housing assistance provided to them within vulnerable, senior living,
and handicapped housing units to be safe in that community and society
at large.
12/13-current RICCA (Rock Island County Council on Addictions)
> PRN Complete DUI evaluations, SOS Uniform Reports, Treatment
Verifications, Denial Response Letters, and other counseling duties as
needed.