Customer Service Administrative Assistant

Jennifer M Claudio

*** ******** ****** 201-***-**** - Cell

Jersey City, NJ 07307

Email: **********@*******.*** 201-***-**** -Home

Profile: Motivated professional seeking a challenging position where my established goals,

accomplishments and proficiency will allow the opportunity for professional growth.

Skills: MS Word, Excel, Power Point, Internet, Typing 60-65 WPM

Language: Bilingual (Fluent in English and Spanish)

• Strong attention to detail, accuracy, and deadlines, committed team player, goal-oriented

and well organized

• Highly skilled in multitasking, flexible, adaptable and dexterous with data entry

• Able to handle multiple tasks in a pressured environment and proactive

Education: New Jersey City University, Jersey City NJ 2007-2010

Bachelor Degree in Business Management

Employment:

Various Clients Jersey City, NJ

2010 – 2013 Babysitting

• Cared for three children ages 2 and 3 years old including my own

• Prepared healthy meals and snacks

• Fulfilled basic everyday needs

• Created and participated in age appropriate activities

• Cleaned up after children

2007 – 2009 10 Spot Retail Store Jersey City, NJ

Sales Associate

• Ensure that each customer receives outstanding service by providing a friendly

environment, which includes greeting and acknowledging every customer, maintaining

solid product knowledge and all other aspects of customer service.

• Maintain an awareness of all promotions and advertisements.

• Assist in ringing up sales at registers and/or bagging merchandise.

• Assist in processing new merchandise and monitoring floor stock.

2005-2006 Steer Davis & Gleave (Kelly Services Staffing)

Hato Rey, PR

Administrative Assistant

• Manage clerical office support: filing, faxing, copying, mailing, scanning, and data entry

• Answer telephone inquiries regarding general information of the company.

• Book up Meetings and Conference calls.

2004-2005 New York Life Insurance Company (Spherion Staffing) New York, NY

Licensing Department Assistant

• Providing clerical office support: filing, faxing, and copying, mailings, and data entry.

• Answer telephone inquiries regarding general information of the Licensing department.

• Process applications regarding licensing, renew licenses, broker dealer changes, agent

changes, and branch changes, which includes home and business address.

2001- 2004 Hudson County Community College Jersey City, NJ

Admissions/ Records Department Work Study/Office Assistant

• Manage administrative tasks such as typing, faxing, scanning and photocopying

confidential documents

• Process registration information for students

• Interface with students providing assistance with questions and inquiries

• Serve as a translator between students and staff

• Answer telephone inquiries regarding general information of the Admissions office

References available upon request

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