Customer Service Truck Driver

Reuben Spruill

Armed Armored Truck Driver/Corporate Life Coach/Trainer - Brinks, Inc

Oxon Hill, MD

*************@*******.*** - 240-***-****

To acquire a career with a reputable company that will afford an opportunity to continue to provide stellar

customer service in a diverse and exciting environment.

WORK EXPERIENCE

Armed Armored Truck Driver/Corporate Life Coach/Trainer

Brinks, Inc - Annapolis Junction, MD - March 2008 to Present

Trusted to transport millions of dollars daily for Fortune 1000 company as armed driver

• Accurately count product, transport, load, unload armored trucks for successful delivery

• Secure dozens of facilities daily for safe delivery to and from locations

• Train new Brinks employees in efficiency, safety and route management

• Work alongside management to offer intel, suggestions on efficiency

• Build trust with company and vendor clients

• Vault inventory management, record keeping, receiving

Claims Processor

Catalyst RX - Rockville, MD - May 2007 to November 2007

Managed claims reimbursement for pharmacy benefit managing company with record of award-winning

service

• Ensured that proper medication was distributed to clients by maintaining direct contact with pharmacists,

clients and troubleshooting disputes

• Processed Medicare claims for clients on tight deadlines

• Edited applications, forms and entered data

Customer Account Representative and Bill Collector

Arrow Financial Services/Sallie Mae Corporation - Gaithersburg, MD - September 2005 to September

2006

Gaithersburg, MD) (September 2005 - September 2006)

• Provided quality customer service for prior to the closing of its local offices

• Called, logged and successfully worked with hundreds of account holders to consolidate debt and/or offer

settlements on revolving credit, college education loans

• Utilized conflict resolution skills with clients

• Managed accounts and aided customers in budgeting to negotiate payment programs

Supervising Salesperson

World Wide Readers Service, Inc - Miami, FL - July 2004 to July 2005

Created and successfully delivered potential client sale presentations to individuals, groups for publications

distribution company

• Worked directly with owner/president to increase existing accounts and renewals

• Managed sale transactions with spreadsheets, data entry and client follow up

• Trained new employees, managed sales practices and travel routes for new hires

• Led meetings by creating agendas, executing PowerPoint presentations

• Traveled from nationally representing company and making successful sales pitches

Recruiter/Lead Driver/Part-time Supervisor

Community Blood Center/American Red Cross - Lauderhill, FL - December 1998 to October 2003

Worked directly with department manager to run large-scale blood donation recruitment program

• Recruited and made appointments for donors to donate plasma and whole blood

• Educated participants on donor process and maintained relationship for giving

• Managed donor shift and maintained efficient donor schedule

• Maintained inventory of blood, reports and delivery with spreadsheets

• Transported blood to hospitals and other facilities on timely and emergency schedules

EDUCATION

High School Diploma

Williamston High School

1996

ADDITIONAL INFORMATION

Skills

Excellent written and verbal communications skills; Excellent organizational, customer service and time

management skills; Experienced in MSWord Suite, including PowerPoint, Excel; Proven trust, integrity.

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