Customer Service Quality Assurance
Resume:
Jaime Medina
***********@*****.***
SUMMARY
Wafer Fabrication Final QA Inspector Level IV with expertise inspecting probe uncut
silicon wafers used in Military, Automotive and Private Industries to build energy efficient
products. Performed product inspections, detects defects, records findings and audits of
quality control. Conducted equipment calibration audits and coordinated calibration
schedules.
PROFESSIONAL EXPERIENCE
Global Logistic Specialist Program at California State University Long Beach College of
continuing and professional education. Completed 2013
International Rectifier, El Segundo, CA 2007 – 2013
International Rectifier is a pioneer and world leader in Advance Power Management
Technology from digital analog and mixed signal IC’s to advance circuit devices located in
El Segundo, California. It has a market capitalization of $1.6B and is listed on the S&P
Midcap 400.
Wafer Fabrication Final QA Inspector Level IV
• Approved final inspection by confirming specifications and conducting visual
inspections, rejecting and returning unacceptable materials
o Less amount of rejects resulted to better business results
• Prioritized final inspections using FIFO based on production schedules
• Documented inspection results by completing reports and logs
• Summarized re-work log and submitted reports to Quality Manager for use in making
business decisions
• Coordinated and assisted external calibration personnel when equipment is due for
calibration
• Collaborated with Fab Engineers regarding quality findings
• Maintained safe and healthy work environment by following standard procedures;
complies with legal regulations
• Updated job knowledge by attending internal company university
• Accomplished quality and organization mission by completing related results as
identified
• Performed a monthly TS 16949 audit for Wafer Fab and Calibration equipment
• Provided monthly audit results to the management.
Document Control Specialist 1997 – 2007
• Controlled and generated document numbers, part numbers, raw material numbers
and in-house numbers for engineering, manufacturing, and quality assurance in
accordance to operating procedures for document/part number schemes, control of
documents and control of quality records procedures.
• Maintained all records in Documentum (electronic repository) for document
management.
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• Liaison for coordination within internal departments and ensured that all documents are
processed and maintained accordingly. Communicated status of open/non-conforming
orders and followed up to ensure resolution of any open issues.
• Conducted Vision data entries for all part numbers manufactured by the company.
• Performed database administration for engineering changes, and document archival.
• Processed and prepared customer order documentation. Reviewed and verified order
requirements for accuracy and completeness.
• Scanned and uploaded documents in Documentum system (e.g Specification, MSDS,
certifications, shop drawings and others documents) into database
• Ensured customer documentation requirements have been met.
Production Control Specialist 1992 – 1997
• Scheduled and forecasted Production
• Knowledge in VISION, IRMIS
• Understands Military Specifications, customer drawings, assembly and traveler
drawings
• W orked with Part Master maintenance, warehouse balance and shop drawing inquiries
• Collaborated with Customer Service and Engineering departments
PROFESSIONAL DEVELOPMENT
Documentum Training (Electronic Document Management Systems)
International Rectifier University – Internal courses related to job responsibilities
MS Office 2007/2010
CERTIFICATIONS
Certified ISO 9001/TS 16949 Internal Audit
SCROC Data Entry Certification
Certified B.E.R.T. (Business Emergency Response Team)
EDUCATION
South Bay Adult School- GED
Completed Coursework toward AA degree
Completed Coursework toward Pharmacy Technician Program
Completed Coursework toward Global Logistic Specialist Program
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