MOHAMMED ELHASSAN ISMAIL

MOHAMMED ELHASSAN ISMAIL

ROBOTPARK TOWER, AL-QASBA, SHARJAH, U.A.E.

+971*********

accdiw@r.postjobfree.com

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OBJECTIVES

Seeking long term employment in an organization where I can grow professionally

and further enhance my skills, knowledge and experience to face and overcome the

challenges of today’s changing work environment.

EDUCATION

UNIVERSITY OF MEDICAL SCIENCES AND

TECHNOLOGY,KHARTOUM,SUDAN

2011(2yrs.)

MBA with DISTINCTION

COMPUTER MAN COLLEGE,KHARTOUM,SUDAN

2006(5yrs.)

BSC in IT HONORS First Class

EXPERIENCE

IT&ADMIN SUPPORT M I N I S T R Y O F A G R I C U L T U R E

2007 - 2008

Mandatory civil service as per Sudanese law

PROGRAM ASSISTANT(IT&ADMIN) F O R U M O F

FEDERATIONS

2008 - 2009

Installing and configuring computer systems

Installing authorized software to laptops and desktops

Ensuring security and upgrades are applied to desktops and laptops and

kept up to date

Preparing documents, meeting materials and correspondence

Performing basic administrative support duties

Performing miscellaneous job-related duties as assigned

Working extra hours to meet deadlines where reasonable

Providing assistance to colleagues in IT-related matters

Ensuring that a high level of customer service and support is provided

to all internal and external customers

MOHAMMED ELHASSAN ISMAIL

Troubleshooting system and network problems and diagnosing and

solving hardware/software faults

ERP ASSOCIATE(SALES&IT) I D A T A

2011 - 2012

Maintain, meet schedules, agendas, and minutes/notes

Gain familiarity with EPICOR across multiple disciplines

Consult with clients on configuration/implementation

Managing and training staff as needed

Assists in analyzing functions and business processes

Assists in the functional configuration

Track completion of tasks

Interfaces with users to interpret and clarify basic configuration

Process change requirements

Maintains effective and cooperative working relationships with

process owners

Design and testing of reports

Data Entry

Demonstrate product features before a sale

Work on acquiring new accounts

Build knowledge of customers within allocated sector

Build a Database of prospects

Completion of client assignments and/or projects

SKILLS

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MOHAMMED ELHASSAN ISMAIL

GENERAL

Commercial Awareness

Communication

Teamwork

Problem Solving

Motivation

Research

Detail-Oriented

Prioritization

TECHNICAL

Technical support

Project management

Database administration

Business Analysis

LANGUAGE

Arabic (mother tongue)

English (highly proficient)

COMPETENCIES

Exemplary Attendance and Punctuality

Adjust effectively to work within new work structures, processes,

requirements, or cultures.

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MOHAMMED ELHASSAN ISMAIL

Interact with others in a way that gives them confidence in one's

intentions and those of the organization.

Clearly convey and receive information and ideas, and permit response

and feedback from the listener.

Make customers and their needs a primary focus of one's actions.

Identify and understand issues, problems, and opportunities. Compare

data from different sources to draw conclusions and takes action that is

consistent with available facts, constraints, and probable consequences.

Actively appreciate and include the diverse capabilities, insights, and

ideas of others.

Set high standards of performance for self.

COURSES

DBA ORACLE (APTECH,Khartoum,2013)

CRYSTAL REPORTS (Online)

EXCEL (Online)

SHAREPOINT (Online)

MICROSOFT OFFICE SUITE (Online)

MCSE (NIIT,Khartoum,2007)

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