Customer Service Representative
Resume:
Jazmin A. Allen
Dedham, MA **026
Tel: 781-***-****
*********@***.***
WORK EXPERIENCE:
Men's Warehouse Fine Clothing & Tuxedo Rentals Dedham, MA
Customer Service Associate
10/2013 - PRESENT
. Provide customer service
. Resolve customers' service or billing complaints
. Solicit sale of new or additional services or products
. Collect deposits or payments
. Confer with customers by telephone or in person
. Assembling different merchandise so that the wardrobe
consultants can present the merchandise to customers
. Assisting customers when Store Managers and Assistant
Managers are busy
. Helping to clean up at the end of the day to help the store
maintain a clean appearance
. Helping to monitor store security
Panda Express
Dedham, MA
Cashier/Customer Service Representative
08/2013 - 10/2013
. Greet customers in a prompt, efficient and courteous manner
. Fill food and beverage orders for customers
. Collect payment for orders and make change for customers
. Maintain current knowledge of menu items and ingredients
. Answer customer questions regarding food and preparation
. Maintain an adequate supply of available food for customers
. Stock dining area with utensils and condiments
. Ensure and maintain cleanliness of kitchen and dining area
. Prepare the dining area and work stations for the next
business day
Lambert's Rainbow Fruit Westwood, MA
Cashier/Customer Service Representative
10/2012 - 07/2013
. Assist customers in locating products they request
. Load customer vehicles with purchases
. Open and close garden center for daily business
. Prepare decorative flower displays for holidays and seasons
. Calculate sales for the day at the end of shift
. Cashier for all purchases
. Train new employees in daily duties
. Care for live products for sale
. Receive and stock garden center with deliveries
Folsom Funeral Home Dedham, MA
Intern
07/2011 - 08/2011
. Organized and filed paperwork
. Prepared vehicles for funeral services and processions
. Set up rooms for funeral services
. Attended funerals and other related events
. Visited nursing homes and rest homes
. Attended meetings and took notes about upcoming events
. Consoled grieving families and friends of the deceased
Department of Mental Retardation Hyde Park, MA
Volunteer Office Assistant
2008 - 2009
. Organized and filed paperwork
. Copied necessary paperwork for co-workers
. Faxed documents to recipients
. Delivered office supplied throughout the office
. Assisted disabled customers as needed
EDUCATION:
Dedham High School Dedham, MA 2010 -
2012
. T.A.L.K. Club Vice-President
. GSA club member
. Multicultural Club member
. Graduated June 2012
Ursuline Academy Dedham, MA 2009 -
2010
. Dance Club Secretary
. Yearbook club member
. Spanish Club member
ACHIEVEMENTS:
. Assisted in organizing and hosting Dedham High TALK open mic night
April 2012
. Won second place in Dedham Youth Commission Annual Art contest
2010
. Selected for Boston Cares Teen TeamWorks
o Participated in week-long volunteer program
July 2009
COMPUTER SKILLS:
Proficient in MS Office (Word, Excel, PowerPoint, Outlook),
Movie Maker, Windows, internet
INTERESTS: Sculpture and drawing, painting, diversity, music, dance
REFERENCES
. DONNA BEMBERY
SOCIAL SECURITY ADMINISTRATION SUPERVISOR
BOSTON,MA
. MARIE WILSON
SOCIAL SECURITY CLAIMS REPRESENTATIVE
MATTAPAN, MA
. FRANCES FERRONE
DEPARTMENT OF DEVELOPMENTAL SERVICES CASE MANAGER
DEDHAM, MA
Contact this candidate