Customer Service Quality Control

Joshua Dziudzek

***********@*****.***

**** ********* ***

510-***-**** (home)

Oakland, CA 94619

815-***-**** (cell)

EDUCATION

Rock Falls High School, Rock Falls, IL

Diploma, 2007

SKILLS AND KNOWLEDGE

. Machine assembly and operation

. Inventory and stock

. Ability to handle high work load

. Good customer service

. Ability to maintain safety and health/cleanliness standards

. Ability to perform under high stress without compromising quality

. Ability to lift 75 lbs. and stand for long periods of time

. People oriented with a positive attitude

. Willingness to learn

EXPERIENCE

Desk clerk - (security ) The John Stewart Company, Harrison Hotel, Oakland,

CA July 2012-present Perform numerous

clerical and security duties oversee 86 units ensuring residents obey the

rules of the building, Also report complaints of residents to the proper

personnel. I verify identification of all visitors as well as vendors who

come to the site for various reasons.

Janitor -The John Stewart Company, Harrison Hotel, Oakland, CA

May 2011- July 2012

Perform variety of janitor duties including cleaning outside, gathering and

emptying trash compactor cleaning floors by mopping, sweeping, vacuuming

and cleaning and supplying community restrooms. Also clean windows,

mirrors, and fixtures. Dust walls, machines, and equipment. Dependable team

worker who assist maintenance when requested.

Bus Person, Swiss Louis Italian & Seafood Restaurant, San Francisco, CA

May 2011-Present

Set and clean tables for the customers; ask customers if they are finished

with dinner; assist wait staff to make sure guests are welcome by asking if

they need anything such as water, beverage, and bread; clean up the

restaurant at the end of the night and during service, as needed.

Delivery Person, Piazza Market, San Francisco, CA

April 2011- Present

Deliver catering orders to various businesses in the Financial District and

surrounding areas; display food and clean up after events; serve as wait

staff as needed; operate delivery vans; interact with business

owners/clients.

Assembly Line Worker, Rayovac, Dixon, IL

August 2010-March 2011

Temporary position moving batteries through machinery to prepare for

packaging; prepared materials for packaging; assisted in quality control by

conducting visual inspections and removing defective products

Assembly Line Worker, Donaldson, Dixon, IL

March 2010-August 2010

Temporary position operating machinery to assemble air filters for John

Deere products; prepared filters for packaging and shipping

Food Service Worker, Angelo's, Sterling, IL

September 2009- March 2010

Performed many functions in a high volume, dine-in and take-out pizza

restaurant including: cooking food; waiting on and bussing tables; and

maintaining health standards.

Machine Assembly Operator, Wahl Clipper, Sterling, IL

May 2008- May 2009

Operated machinery to assembly hair clippers for international

distribution; at times, responsible for setting line place; inventoried

clipper supply.

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