Customer Service Security

Location:

Posted:

January 28, 2014

CHARLES HARGROVE

Brooklyn, NY 11233

**.********.*@*****.***

SERVICE DRIVEN PROFESSIONAL

Dedicated professional offering a unique combination of cross-functional skills. Able to lead, motivate individuals/teams –by

example- to improve quality; deliver outstanding customer service and ensure procedural compliance. Proven problem solving

skills. Additional Qualifications include:

Oral – Written Communication Skills / Sales

Skills: Security Training Certifications (8 hour & 16 hour OJT), NYS Security License, NYS Fireguard Certified, POS system

Resourceful / Team Leader / Proactive / Positive

PROFESSIONAL EXPERIENCE

Planned Security Services, New York, NY 2011-2012

Founded in 2002, Is 1 of 4 companies of the Planned Companies providing safety and security services to commercial and residential facilities

SECURITY GUARD

Responsible for providing security to various clients with duties which included but not limited to:

• Patrolled premises to prevent an detect signs of intrusion

• Monitored entrance and departure of visitors

• Provided written reports of daily activities and irregularities, such as equipment or property damage and the presence of

unauthorized persons

Yankee Stadium, 1 E 161st St. Bronx, NY 104**-****-****

Securitas Security

Responsible for providing security to various clients with duties which included but not limited to:

• Patrolled premises to prevent an detect signs of intrusion

• Monitored entrance and departure of visitors

• Provided written reports of daily activities and irregularities, such as equipment or property damage and the presence of

unauthorized persons

Orda Management 2013-present

Maintenance Technician

Maintained building interior/exterior, performed routine painting and other related maintenance activities

Swept, vacuumed, mopped, waxed, stripped, and polished floors n facility

Cleaned and sanitized restrooms, facility and fixtures including sinks, urinals and toilets; replenished supplies

Dusted and polished furniture, woodwork, fixtures, and equipment; cleaned desks and counter tops

Emptied, cleaned and sanitized waste receptacles; picked up papers and other debris; replaced light fixtures

Moved and arranged furniture and equipment and set up rooms for conferences and meetings