Customer Service Quality Control

Deron Rush

**** *. ****** **. **** Grande, AZ 614-***-**** 520-***-****

*******@*****.***

Objective

To secure a purposeful, responsible, edifying & rewarding position in which my

experience and education will have valuable application with the opportunity to

change & impact lives in the process.

Profile

Self motivated, passionate, professional, team player possessing accomplished

communication, organization & quality control skills with the ability to resolve

discrepancies & assumptions in an effective, just, impartial manner. Detail & specific

oriented with the focus on the benefit of the company. Good computer skills through

college coursework & completion of computer information systems program.

Education

B.A Computer Information Systems (CIS) The University Of West Alabama May,

2004

Actively pursuing Strength & Conditioning Certification (ISSA)

Employment History

Quemetco Metals Limited Inc.

Production Worker & Safety Support, April 2011 December 2012

Process & export products in a timely fashion with quality & integrity, assist safety

department in hazardous matters & responsible for overall cleanliness of the warehouse.

Vista Grande High School

Football/ Track & Field Coach, August 2011 Present

Responsible for planning, assisting and organizing practices’ & games, calling plays,

giving honest evaluations, exhortations before events and/or games with an expectancy to

put the team in a successful situation, with the best possible chance to win.

LA Fitness

Training Assistant Manager, September 2010 – November 2010

Responsible for assisting active & prospective clients in achieving their immediate & long

term fitness goals, providing introductory training assessments to current members, selling

training packages for certified

personal training staff & holding training counselors & personal trainers accountable. All

the while upholding company ethics, attitude, friendliness, vision, mission, goals &

appearance.

Direct Alliance (AT&T)

Small Business Account Advisor, February 2010 September 2010

Responsibility of providing exceptional customer service to small & medium businesses,

assisting with technology & mobile needs, providing businesses with the latest technology

to facilitate volume.

University Of Phoenix

Enrollment Advisor, January 2009 February 2010

Responsible for working with current & prospective students providing second to none

customer service, identifying academic plans & goals, identifying serious students,

communicating diligently, giving honest assessments, helping students reach their goals &

ensuring a positive student experience by building professional rapport from inception to

exodus, with the ultimate goal of graduation, enabling career & life opportunities.

DHL

Courier, July 2008 October 2008

Responsible for separating freight & loading van for daily delivery, delivering packages in a

timely fashion & manner, assist customers with shipping needs & providing second to none

customer service.

Baltimore Mariners

Professional Indoor Football Player, March 2008 July 2008

Responsible for contributing talent, skill & leadership, maintaining health & condition in

an effort to help organization win a championship, gaining experience, public relations,

conducting self in a professional manner representing the organization & the city of

Baltimore, with the goal of advancing to the pinnacle level of football.

CGI

IT Consultant, May 2007 August 2007

Contract consultant with the Department of Children & Families, integrating new software

to facilitate work load, provide business service, troubleshooting, technical support & help.

Regional consultant for software questions in Pensacola, FL.

United Parcel Service (UPS)

Package Handler, October 2006 May 2007

Responsible for separating, loading & organizing material in a timely fashion, facilitating

the route & time for driver.

References

Available upon request

Contact this candidate