Training Human Resources
Resume:
Akil K. Lloyd
Prattville, AL. 36066
*********@*****.***
Career Summary
Enthusiastic HR professional with proven ability to design and deliver
training customizable to needs.
Current Instructional Design Training Courses
-Workplace Threats and Violence -Leadership Development -HR Policies
and Procedures -Employee Relations
-Prevention of Sexual Harassment -Diversity Face to Face
-Organizational Development
-Generational Differences -Orientation & On-boarding -Microsoft Office
Proficiency
Education
February 2009-August 2010 Master of Science Administration
Central Michigan University
Concentration: Human Resources Administration
August 2002-May 2005 Bachelor of Science
Middle Tennessee State University
Major: Mass Communications
Concentration: Public Relations
Professional Experience
August 2012-Present HR/Training and Development Specialist II
MOBIS Alabama, Montgomery, Alabama
. Helped implement MOBIS AL training
department
. Coordinates and schedules companywide
training internally and externally
. Facilitates class room instruction using
a variety of instructional techniques and
formats such as role playing, simulations,
team exercises, group discussions, videos and
lectures
. Leads the design, development, and
continuous improvement of the curriculum
supporting our staff
. Schedule classes based on availability of
classrooms, equipment, and instructors.
. Develop, create, and organize training
manuals for internal training
. Assists recruiting department with pre
screening and selection of potential employees
. Serves on MOBIS' Core Value international
board
. Monitors, evaluates, and record training
activities and program effectiveness.
. Manage, organize, schedule, and
coordinate the on boarding process for the new
hire orientation program
. Implemented and manages the first ever
professional mentorship program at MOBIS AL.
. Assists with department budgeting
. Assisted with Payroll and time
administration
July 2011-August 2012 Enrollment Adviser/Associate Faculty
University of Phoenix, Chattanooga, Tennessee
. Conducted student appointments to identify
students' educational goals and disseminate course
and program information. This includes advising
potential and/or currents students with respect to
enrollment, transferability and applicability of
previous college credits earned, degree program
options, degree program requirements and progress,
and providing information on university policies,
practices and rules
. Assisted potential and/or current students in
understanding their financial obligations while
partnering with students' assigned Finance
Advisor. Informs students of appropriate time and
program commitments while helping them identify
available options to develop a personalized plan
for success
. Facilitated lower and upper division undergraduate
courses in General Education. Actively engage
students in the learning process by using various
instructional strategies for a diverse body of
adult learners
. Prepared appropriate learning materials, syllabi,
and lesson plans
June 2007-July 2011 Training and Development Specialist II
SupportSeven, Chattanooga, Tennessee
. Responsible for the delivery of a variety of core
management information and skills training
programs and assessment services that ensure
continuous individual and organizational
performance improvement in support of the
company's strategic goals
. Presented a combination of visual, text, and
audio components to enhance learner experience
and establish a qualitative relationship among
content
. Traveled extensively to sister call center
located in San Jose, Costa Rica and Reno Nevada
to deliver dynamic programs specific to client
needs
. Led the "Train the Trainer" program to guide
junior trainers during their quest to gain
various certifications
. Drove recruitment efforts to attract the best
candidates to the organization including pre
screening and face to face interviews
. Developed user friendly facilitator guides for
both training teams locally and internationally
. Updated and maintained the Moodle learning
management system for web based training and
testing
. Conducted ongoing training among employees to
meet the needs of internal and external clients
. Guided seasonal philanthropies to help promote
the company in the community eye
. Created and deployed team building exercises to
strengthen professional relationships among a
diverse staff
. Implemented and managed the first ever
corporate university, "Leadership University" at
SupportSeven which compromised of procedural and
diversity
training modules to transition standard employees
in to leadership roles
Other Work Experience
February 2007-June 2007 Risk Analyst, SupportSeven
August 2006-February 2007 Customer Care Representative, T-Mobile
September 2005-August 2006 Floor Supervisor, SupportSeven
Certifications/Professional Memberships
. Faculty Certification, University of Phoenix
(2012)
. Designer Learning Certificate in Instructional
Design,(2009)
. American Society of Training and Development
(ASTD 2009)
. Member of Young Professionals Association of
Chattanooga(2005)
. Hyundai-MOBIS Core Values Agent(2013)
. Alabama Industrial Development Technology
(AIDT) Certified Leader I(2013)
Contact this candidate