Customer Service Human Resources

N icole Lee

**** **** * * ** Apartment *** Washington, DC 200**-***-**

Objective

Human Resources or Office Services position allowing demonstration of years of organizing, writing, communication, custom

Skills Profile

• •

Employee Onboarding/Offboarding

• H RMS/HRIS

• W ri tten Correspondence

• P roject Management

• Report Preparation

• I -9s, Passports and Visas

• Records Management

• O racle

• PeopleSoft

• OPFs and EPFs

• Customer Service

• eVerify

• Safe Harbor

Employment H istory

Human Resources Associate Services Team, Towers Watson 5/12/2008 1/1/2013

Arlington, VA

- Ran salary interface from Oracle to Payroll

- Entered pay increases/bonuses using Oracle/PeopleSoft

- Updated Associate information into databases

- Ensured employment eligibili ty using eVerify

- Statistic reports

- General maintenance of HR file room

- Rapid scanning of employee fi les into online database

- Filing and disposal of sensitive Associate documents

- F ielded calls from Associates

Administrative Assistant, The Collaborative Project 11/6/2006 11/9/2007

Washington, DC

- Ar ranged meetings

- Made t ravel i tineraries

- Greeted clients

- Organized calendar

- Upkeep of front office

- Ordered supplies

Barista, Cosi Coffee Co. 8/8/2005 5/19/2006

Washington, DC

- Operated Cash Register

- Prepared beverages

- Prepared food

- Greeted customers

Shift Supervisor, Starbucks Coffee Co. 11/5/2001 10/1/2004

Washington, DC

- Handled ti lls

- Safe management

- Bank deposits and withdrawals

- Managed crew of 3-6 people

- Prepared drinks

- Ordered supplies

- Maintained stock room

Education

- TechWorld PCS Washington, DC

- Diploma received

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