Manager Software
Resume:
Edward B. Santiago
**** **** ****** **. *********
Milpitas, CA 95035
I am on a quest to work in an environment that allows me to make an impact. To work
with people who strive to be the best and accept any challenge regardless of difficulty. I
*******@*****.***
am looking for a place on a team where my skills would be valued and with endless
advancement possibilities.
Employment History
Electronic Hardware Technician
May 2011 - Present Mitac International Corporation, Fremont, CA
Test equipment such as hard drives, memories, power supplies, fans, harness
cables, system boards, I/O boards and Sun/Oracle server systems.
Use UNIX x86, Sparc and Sun Solaris Platform to test Sun VTS for server,
SunFire V240, V440, V880, V890, T2000, Enterprise T2000, Netra 440, U20, Sun
Blade and all x86 Family.
Troubleshoot, diagnose and repair re-manufactured Sun Microsystems/Oracle
computer and server systems.
Understand and interpret technical information from the Sun Engineering
Handbook and/or Oracle Technical Instructions.
Electronic Hardware Technician
2009 – Feb 2011 Multis Inc., Union City, CA
Installed, configured and upgraded operating systems and software using
standard business and administrative packages including modifying specific
application for use in operational departments.
Installed, assembled and configured computers, monitors, network
infrastructures including peripherals.
Troubleshot issues with company hardware and software including email,
network and peripheral equipment.
Instructed peers in the use of standard business and administrative software
including word processing, spreadsheets and database management providing
personal instruction and/or written documentation where required.
Production Support Coordinator
2007 - 2009 Multis Inc., Union City, CA
Lead Production Floor to facilitate timely material production.
Coordinated with the Logistics and Warehouse team performing “Search and
Captures,” Pickups and address shortages to complete work orders.
Work in the Material Review Board to properly disposition faulty hardware and
software.
Assist logistic manager in controlling multiple warehouses.
Held daily meetings with Managers, Planners, and Sun Micro System
representatives to improve customer satisfaction and meet agendas.
Control database and physical files, system uploads and data entry of SUN
materials from customer generated save lists using Oracle, Sage and Excel.
Inventory Specialist
2006-2007 Credence System Corp., Milpitas, CA
Generated shipment plans to ensure efficient distribution of products to meet
customer needs and satisfaction.
Maintained raw material and product inventory for company client programs.
Managed purchased and produced materials.
Ensured compliance with established internal control procedures.
Communicated and escalated issues to minimize and/or eliminate impact to
customers.
Tracked, expedited and maintained purchase orders including addressing and
resolving vendor and product issues.
Responsible for cycle count programs.
Education
2000 - 2001 Silicon Valley College, Fremont, CA
Associate of Applied Science in Network System Administrator
GPA: 3.2
Technical Skills
Understand and read blue prints, wiring diagrams, drawings, schematics, and
test processes.
Familiar and able to operate test equipment such as power meter, ohm meter,
volt meter, oscilloscope, Hi-pot and microscope.
Ability to understand and decipher test results from test equipment.
Extensive knowledge of circuit boards, processors, chips, bios, computer related
firmware, applications and programming.
Able to interpret data and test results to resolve any foreseeable issues.
Knowledgeable in the assembly and disassembly of many different system
models.
Able to identify and troubleshoot hardware and software related problems.
Able to prepare comprehensive reports and presentations using Word, Power
Point and Google Documents.
Extensive knowledge in the use of UNIX x86 and Sparc Sun VTS.
Able to follow oral and written instructions, Build Material Structures and Test
Process Instructions.
Extensive experience in inventory, shipping and receiving.
References
Ricky Smith Manager 510-***-****
Alfredo Icasas I.T. Consultant 510-***-****
Larry Camello Asset Manager 510-***-****
Contact this candidate