Manager Human Resources

Sandy michel-hamilton

**** ***** ****** ( BALDWIN, NY ( (917) 501 - 1512 (

*******************@*****.***

EDUCATION

NEW YORK UNIVERSITY - NEW YORK, NY

Bachelor of Arts (BA): Organizational Behavior and Change, May 2014

Coursework: Human Resources Management, International Entrepreneurship and

Organizational Change

Recipient of SCPS Scholarship

Dean's List

Professional Experience

DREAM TEAM EVENTS & D COR/S&N DREAM EVENTS - BALDWIN, NY

Lead Event Specialist, January 2011 to present

Key Results:

< Create and implement training and development programs for current and

new event specialist.

< Leverage social media websites such as Facebook, Instagram and Twitter to

promote company.

< Negotiate client and vendor relationships in the best interest of the

organization and employees.

< Approve all purchase orders, customer invoices, vendor contracts, and

communication materials.

< Sort data from sources to determine promotional strategies and product

positioning on website.

LONG BEACH MOTOR INN - Island Park, NY

General Manager, January 2005 to Front Desk Clerk, February 2003 to

October 2012 January 2005

Key Results:

< Promoted from Front Desk Clerk to General Manager.

< Trained all new front desk clerks on front desk procedures and policies.

< Handled collection effort of all in-house balances and notified owners of

potential liabilities.

< Managed, trained and developed hotel staff of 10 - 20 employees

< Implemented high-impact sales initiatives resulting in increased

occupancy and profitability; Increased annual hotel revenue by 25%

through marketing and social media.

QWEST COMMUNICATIONS - New York, NY

Sr. Financial Analyst/Billing Representative, June 2001

to July 2002

Key Results:

< Designed and created weekly/monthly spending reports.

< Prepared billing spreadsheets and oversaw monthly invoice reviews.

< Corresponded with clients via telephone, email, and mail to resolve

accounts.

Teacher's Insurance and Annuity Association - New York, NY

Insurance Specialist II, Sept. 1998 to Insurance Specialist I, Sept. 1997 to

June 2001 Sept. 1998

Key Results:

< Promoted from Insurance Specialist I to Insurance Specialist II.

< Analyzed and responded to communications received with payment.

< Reviewed, balanced and corrected discrepancies, and errors on daily

remittances.

Skills

COMPUTER SKILLS:

< MS Office (Outlook, Word, Excel and PowerPoint) and Adobe Reader[pic]

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