Manager Project
Resume:
Amit Gupta
**** ******** ** *, ***** Grove, MN **311
***********@*****.***
Experience Summary
I have an overall IT Experience of 17+ years with more than 10 years in
Technical Leadership roles and Enterprise Storage/Data Protection platform
architecture with significant depth around designing, implementing, and
managing critical cross-functional integration projects and teams.
Collaborated with cross functional teams to develop roadmaps,
provide architecture guidance and support to
Integrate existing and emerging technologies into the Business
model. Strong Experience in developing
Proof-of-concept and pilots for new applications, Strategic Planning
and leading initiatives to evaluate and
Implement solutions using Next Generation of Storage and Data
Protection products.
Experience working with Senior Management and Leadership to get budget
approvals for technologies that help business stay ahead of the
competition. Provide guidance on CAPEX/OPEX budget planning and
forecasting. I have led organization wide initiatives that helped business
reduce the operating costs without compromising on quality.
Good Experience with working with Capacity planning teams for forecasting
growth and providing guidance for developing a chargeback model. Provided
support for resource and implementation planning and Disaster recovery
planning on the datacenter and application level.
Working as a Technical Manager helps me bridge the gap between Technology
and Management. My role lets me play a liaison between Business and
Technology and helps me recommend solutions that make an impact to the
Business and let them stay ahead of their competition.
Skills Summary:
. Well versed with managing Storage products from all leading vendors
including but not limited to Hitachi, EMC and Netapp. Extensive
experience with Cisco and Brocade Fabric Switches. Handled Data Center
consolidations and data migrations.
. Architected Data Protection environment using Symantec NetBackup 7.5
in a D2D2T Configuration. Good Experience with architecting solutions
for VMware Backup and Recovery using VADP.
. Experience with Business Continuity Planning and Disaster Recovery
practices. Used products like Hitachi Universal Replicator, SRDF/S,
TimeFinder BCV/ Clones, MirrorView/S, Snapview Snaps/ Clones,
SnapMirror and Replication Manager..
. Extensive Experience with Tuning and Troubleshooting Performance
related issues on NetApp, Hitachi and EMC platforms. Used Tools like
Performance Manager, Navisphere Analyzer, Performance Advisor and
Tuning Manager. Knowledge of vendor Best Practices and design
recommendations for I/O tuning on Databases and file servers
Good Experience with Storage Reporting, Performance Baseline and
Capacity Planning.
. Extensive experience with Storage Provisioning on UNIX
(HPUX/Linux/AIX), Windows and VMware environment. Good Experience with
planning and architecting Disk layouts for Oracle, SQL, Exchange and
VMWare environments on NFS and FC Storage.
. Good Experience with technologies like De-duplication, Storage
Tiering, Flash Arrays/ SSDs, VADP, VAAI, HP and IBM Blade Server
Architecture and Storage Virtualization. Knowledge of Cisco UCS and
Netapp FlexPod Architecture
Good experience with Evaluating New Technologies, Proof of Concepts
and Technical and Business Proposals for Management.
.
. Experience working and Partnering with Customers and Clients to
develop strategies, gather business requirements, defining standard
configurations, collaborating with server teams, architecting storage
solutions & planning and executing projects for tiered data solutions
Good Experience with Six Sigma Methodologies, ITIL Framework, Change
Management and Change Control using Remedy and IT Service Desk, BS7799
Certification and System Integration related activities. Good oral and
written communication skills
. Vendor Management, Budgeting, Performance Reviews, Team Management,
Mentoring and Forecasting
Education/Trainings/ Certifications
Pursuing MBA - Specialization in Project Management
Bachelor of Engineering (Electronics), Pune University, India, 1996
Specialized Trainings and Certifications
Multiple Trainings from Hitachi University
NetApp Certified Data Administrator (NCDA)
Symmetrix Business Continuity Storage Administrator - Expert (EMCSAe)
CLARiiON Solutions Implementation - Specialist
ECC and Performance Manager Workshops
EMC CLARiiON (Workshop) Training at EMC, Boston
HP-UX SNA-1 and SNA-2 Training from HP Education
Cisco Certified Network Professional (CCNP)
Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified Professional (Microsoft Exchange Server 5.0)
Work Experience:
Current Position: (Since Dec'09), OPTUM /UnitedHealth Group,
Technical Management and Architecture - Enterprise Storage and Data
Protection Team
. Technical Management for Storage and Data Protect Team for
OPTUMInsight spread across many Datacenters. Major Projects handled
include Data Center consolidations, Migrations, Storage / Backup
Refresh, Data Center Design and Disaster Recovery Planning.
. Led Projects to attain 100% Encryption for Data on Tapes and
running projects to achieve 100% encryption for Data at Rest.
. Architected Projects to incorporate the latest technologies to
handle Backup of All Mission Critical Data on Physical and Virtual
Servers. Designed Storage Tiering solutions on Hitachi
. Upgraded the Brocade Fabric with DCX-4S Enterprise class director
switches and provided ease of Management using Brocade Network
Advisor.
. Project Management, Team Management, Budgeting and Forecasting on
future needs.
Cargill, ( Sept'08 - Dec'09 ) Sr. Storage Consultant
Responsibilities and Projects:
. Storage Design of Oracle 10g Real Application Cluster using
Automatic Storage Management. The Project involved gathering the
I/O requirements of the database instances and planning the design
and scalability of the Application on DMX-4
. Collaborated with the Database and Server teams to fix various
performance related issues in the environment. Created Performance
baselines and documented the troubleshooting matrix for the team.
. Partnered with various teams to develop strategies to improve
storage provisioning processes and practices.
. Collaborated with the Server and the Application teams in
identifying and reclaiming unused storage capacity as part of the
Storage reduction program.
. Coordinated the upgrade of Flare for CX, Microcodes for DMX and
Firmware for Cisco and McDATA SAN Switches across multiple sites.
Computer Sciences Corp. (July '06 - Sept'08), Sr. Storage
Consultant
Client: American Family Insurance, Madison WI
Responsibilities and Projects Handled:
. Storage provisioning on UNIX, Windows and VMware environments based
on standardized procedures as outlined in EMC Best Practices
documents. Performed configuration changes like Logical Device and
Meta device creation, SDR, Device Type definition, Device attribute
and protection definitions, FA Port flag settings, Device group
operations and Device Masking through ECC and SymCLI. Architect
Disk Layouts on DMX and CLARiiON for Exchange and Oracle Database
environments.
. Design and Implementation of Storage solutions for internal
customers following EMC's Best practices. Monitoring of the storage
and the SAN environment for performance related issues using tools
like Navisphere Analyzer and Performance Manager. Storage tracking
and management using StorageScope FLR
. Active Involvement in Implementation of Replication Manager with
TimeFinder Remote BCVs for backups of Oracle database replicas from
the mount hosts. RAID 5 BCV's on dedicated spindles were used in
the project.
. Perform TimeFinder BCV & SRDF/S operations on DMX Arrays and
MirrorView / S operations on CLARiiON arrays. Conducted Disaster
Recovery tests for multiple Applications
. Perform data migrations using Open Migrator and LVM Mirroring for
migrating filesystems and databases across DMX and CLARiiON arrays
in Windows and HPUX environments. Also used Symmetrix Optimizer for
manual swaps of HVE
. Administration of the NAS (NS 702G) using Celerra Manager includes
Creating volumes and filesystems, configuring CIFS share and NFS
exports, Extending the filesystems, Adding devices to pools and
Managing Permissions in a Mixed environment
Tata Consultancy Services Limited (Jan '05 - Jul'06)
Project:
Client: EMC Corporation, Chicago, IL, Implementation Specialist/ Solutions
Architect (TSG Group)
The scope of project involved implementation of EMC Storage products for
EMC- Commercial and DELL Engagements. The projects were handled at EMC
customers namely Jones Lang Lasalle, Guggenheim, Children's Hospital, City
of Denver, City of Evanston, School Specialty, Tomotherapy, Capella
University, City of Chicago, CALISO etc.
Projects Handled at various EMC Clients:
. DR site setup using MirrorView over IP and McData Eclipse 1620
Switches
. Installation and configuration of EMC CLARiiON CX Series Arrays
. iSCSI and Boot from SAN Implementations
. Installation and configuration of Storage Management software's
like VSAN and VSRM
. Zoning on McData,Cisco and Brocade Fabric Switches
. Replication of MS Exchange and SQL using Replication Manager SE
. Installation of Array based software's (NDU) and Host based
software's like Navisphere Agent, Navisphere CLI, admsnap,
PowerPath.
. Configuration of Host Based connectivity (Fabric and Direct Attach)
for Windows and UNIX Hosts
. Implementation of SnapView, MirrorView, MirrorView over IP & SAN
Copy solutions
. Implementation of Legato Networker 7.3
. Allocating disk storage provisioning with SYMCLI, Navisphere and
ECC
. Installation, Configuration and Setup of NS600/NS700
. Storage administration using ECC 5.2 and SymCLI 6.x.
. TimeFinder BCV/Clone/Snap & SRDF operations on DMX Arrays
Employer: Wipro Technologies (Feb '03 - Jan '05), Technical Leader
Worked with Wipro Technologies as a Technical Leader and handled the
following roles and responsibilities
Projects:
Client: VoluBill, France
Project: Pre-study and Training on D2CP Content Charging Platform
Environment: Linux, Cisco L2/L3/L7 Switches
Project Description: The Project involved supporting VoluBill's product
installations in India and Asia Pacific region.
Responsibility: Installation, Configuration and Testing of the product
and offshore support
Client: Bharti (AIRTEL)
Project: Installation, Configuration and Testing of Ericsson Multi
Activation (EMA)
Environment: SUN V440 Servers, Solaris9
Project Description: Installation and Configuration of EMA using Solaris
Volume Manager as the Disk Management Software. RAID 0+1 was implemented
for Redundancy and Performance. The Project involved the installation and
configuration of the product in all 4 circles of AIRTEL
Responsibility: Installation, Configuration and Testing of the product
and offshore support
Client: Maxis Telecom, Malaysia
Project: Installation and Configuration of Ericsson's Billing Mediation
product (BMP 5.0) in High Availability cluster mode
Environment: rp8420 Servers, EVA 3000 Disk Arrays, HPUX 11i
Project Description: The project involved configuration of the product in
High Availability mode. HP MC Service Guard was used as the software for
HA.
Responsibility: Installation and Configuration of BMP 5.0, Acceptance
Testing with the client
Client: Nokia Thailand and Nokia Philippines
Project: Six Sigma Audit for Nokia on their IN (Intelligent Network)
platform based on the DMA methodology of Six Sigma
Environment: HP K Class Servers, Omniback 4.0
Project Description: The project involved capturing the "Voice of the
Customer" through interviews and discussions and to find out the RCA for
the outages that were faced by DTAC, Thailand and Globe, Philippines on the
Nokia IN Platform. The project also involved auditing the processes
followed by the Nokia Care team and the vendors like HP
Client: Ericsson, Sweden
Project: Installation and Configuration of Ericsson's Mobile Commerce
Platform
Environment: Enterprise 450 Servers, Solaris 8
Project Description: Installation, Configuration and Demonstration of MCP
to Ericsson
Responsibility: Installation, Configuration and Testing of the Product
Client: In-House
Project: System and Network Administration Activities
Environment: SUN E250/450, 220R/420R, V280/ V440/ V480, HP 9000 D.R.L and K
Class Servers, rp8420 Server, CLARiiON CX300, SUN StorEdge Arrays
Project Description: System Administration on Solaris 8 and HPUX 11.00,
11i. This involved working with NIS, NFS setups and using Jumpstart, Ignite
UX and Disk Management tools like Solaris Disksuite, Veritas Volume Manager
and LVM.Implementation of Security policies and OS Hardening as part of
BS7799 certification, Patch Management on Servers
Employer: Ericsson India (July 2000 - Jan 2003), New Delhi, Team
Leader
Projects:
Implementation of 512 kbps data circuit over IPLC using Cisco 3640 Router
and ISDN backup using Dial on Demand Routing. Multilayer Switching and
VLAN's for improving Network performance, Implementation of Voice Over IP
using E&M Interfaces. QoS for Voice and data using queuing mechanisms like
CBWFQ, Access-Lists, LFI, Multilink PPP
Implementation of Recovery Manager (RMAN) with HP Openview Omniback II for
improving Data Backups, Upgradation of Omniback Software from Version 3.5
to 4.1, Implementation of CWSI Campus 2.2 for LAN/WAN Management
Mobile Commerce Platform Project at Stockholm,Sweden. The project involved
understanding the test lab at Ericsson AB, Stockholm and replicating the
same environment in India for the MCP Product.
Responsibilities
. LAN/WAN administration included monitoring, optimizing and
troubleshooting the LAN / WAN infrastructure
. Planning for Hardware/Software upgrades on the network devices
. Regular Health Checks of the Network through tools like Cisco Works,
MRTG
. Data backups using HP Openview's Omniback II 4.1.
. Basic System and Network administration on HPUX 11.00 and Sun Solaris
2.8
UNIX Support included installation and configuration of Servers,
Patch Management and software installation support,
Configuration of NIS, NFS
Worked with tools like Ignite-UX, Jumpstart, Solaris DiskSuite
Employer: Sprint RPG India Limited/Microland (December 1996 - July
2000), Delhi, Network Engineer
Project
. Installation and Configuration of DNS, DHCP & WINS Services on
Windows NT 4.0 and configuration of MS Exchange 5.5
. Support of WAN links for Customers
Responsibilities
. Maintaining the leased lines/ISDN connectivity across offices in
India
. Windows NT 4.0 and MS Exchange administration
. Configuration of WAN links using Cisco 2500 /2600 Series routers
for interoffice connectivity for SRIL Customers
. UNIX Support included Installation and Patch Management on Unix
servers
Client: KPMG Peat Marwick, Delhi and NII, Delhi
Responsibilities:
. Setting up of Windows NT 4.0 as the NOS and MS Exchange 5.5 as the
messaging system
. LAN administration and Management using Baystack 301 switches
and hubs
Configuration of Windows NT included configuring services like
WINS, DHCP, DNS and Printer Management
. Setup of Messaging and Internet Connectivity at National Institute of
Immunology, India. Project involved configuration using CISCO 2503 Router
and software and software solutions were based on MS BackOffice products
. Support to Customers and clients on Hardware, Networking and MS Products
References Available on request
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