Customer Service Sales
Resume:
Anna Lipscomb
**** ******* *** *******, ** *****
***********@***.***
Objective
I would like to be a part of an organization where I could use and enhance my knowledge and talent for
development of both the organization and myself.
Skills
Strong work ethic Copy and Fax machine
Customer Service Typing 45 WPM
Team player with positive attitude Proficiency in MS4
Knowledge of Microsoft Word, Excel and Power HIPAA compliance
point ICD-9 coding
Verification of all medical insurance
Medical Terminology
Multiple telephone lines
Cash handling
Inbound call center
Knowledge of Medisoft
Experience
Nix Physical Therapy San Antonio, TX 07/2008-08/2010
Medical Office Specialist/Rehab Tech
Register New Patient in the system Schedule patients for Physical Therapy
Properly put charts together for each patient Greeted each patient as they enter the facility
Collect all co-pays
Faxed and copied all paper work as needed
Verified all medical insurance
Accurately entered all billing charges in the system
Wal-Mart Converse, TX 10/2003-09/2007
Receiving/Sales Coordinator
Customer Service Claimed out all damage merchandise
Restock all merchandise as needed Assist department manager with work
Checked in all merchandise on a daily basic schedule, inventory and training new employees
Set up all displays in designated area Cashier
Brylane L.P Universal City 03/1999-05/2003
Customer Service/Catalog Sales
Assist customers with inquiry about their order Corrected all orders that were input incorrectly
Received inbound calls from customer who placed Promoted all catalog sales
Mail customers out return postage labels
orders from a clothing catalog.
Education
St. Philips College 32 Credits San Antonio, TX 08/2010-11/2012
Kaplan Career Institute San Antonio, TX 10/2007-07/2008
Diploma in Medical Office Specialist
San Antonio College San Antonio, TX 1993
GED
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