Customer Service Representative
Resume:
William Wooten
Astoria, NY 11105
***************@*******.***
OBJECTIVE
.A position where I may utilize my skills and to further develop additional
experience.
QUALIFICATIONS
.4 Years of Laboratory Experience.
.4 Years of Teaching Experience.
.1 Year Customer Service Experience and Office Experience.
.Lab Safety, Preparing Reagents, Solution Making and Handling Chemicals.
.Filtration, Sonication and Autoclave.
.Aseptic Technique and Centrifugation.
.Western Blotting, Gel Electrophoresis, IP, PCR and Cell Culture.
.Cloning, Protein Purification and Protein Characterization.
.GE Chromatography, UV-VIS Spectroscopy, Nucleotide Purification and TLC.
.Microsoft Office Proficiency (Word, Excel, PowerPoint).
.Work as a Team Member or Independently under Provision and Time
Constraint.
.Ability to Organize and Maintain Accurate Data Collection.
EDUCATION
Hunter College-CUNY, New York
Bachelor of Arts in Chemistry and Biology, May 2004
EXPERIENCE
Marymount Manhattan College, New York, New York
July 2013 to December 2013
Assistant Lab Supervisor
.Responsible for the set up of the general chemistry and biology laboratory
classes.
.Maintained inventory of all research supplies; prepares purchase orders
for reagents and supplies.
.Washed and sterilized glassware.
.Prepared specimens and/or simple solutions.
Edible Arrangements, Forest Hills, New York
April 2013 to August 2013
Customer Service Representative/Cashier/Receptionist
.Interacted with customers and took their orders by logging them into the
system.
.Cleaned, cut fruit and made different kinds of arrangements.
.Assisted in loading, unloading and storing supplies and equipment.
.Swept and mopped in public areas including offices, stairwells, halls, and
public restrooms.
.Performed routine maintenance of equipment.
Best Buy Gold, Brooklyn, New York
April 2012 to October 2012
Customer Service Representative/Cashier/Receptionist
.Tested valuable metals and gems using different indicators then negotiated
buying prices of gold, silver and platinum with customers in a pawn shop.
.Swept and maintained the grounds.
.Cleaned rooms, basement and bathroom.
.Removed garbage and cleaned trash-cans throughout the facility.
University of California, Los Angeles (UCLA), Los Angeles, CA
January 2008 to March 2011
(Department of Biochemistry and Chemistry)
Teaching Assistant
.Lectured on biochemical topics during discussion sections and performed
troubleshooting when problems arose within laboratory classes.
.Managed lab classes with the following research projects: isolation and
characterization of LDH. Also the expression, purification of studying of
the lac repressor.
.Autoclaved, maintained and cleaned lab equipment.
.Prepared lab solution (LB broth, agar plates, antibiotic solutions and
buffers).
University Neighborhood High School, New York, NY
September 2005 to June 2006
(Department of Chemistry, NYC Board of Education)
Science Teacher
.Taught chemistry, biology and biology laboratory science to grades 9
through 12.
.Mentored student learning by using motivation, learning differentiation,
management and assessment technique.
.Washed glass, tracked inventory, ordered and restocked supplies.
Hunter College (CUNY), New York, NY
January 2003 to May 2004
(Laboratory of Dr. Dixie Goss, Department of Chemistry)
Research Technician
.Synthesized, purified and characterized an m^7GTP analog within a
biophysics laboratory.
.Maintenance of the laboratory; ordered the lab inventory, maintained
contacts with vendors and suppliers.
.Kept records, including assisting in the updating of protocols.
.Cleaned, organized the lab and occasional errands.
Hunter College (CUNY), New York, NY
February 2004 to May 2004
Teaching Assistant
.Taught a general biology lab class.
PUBLICATIONS
A Mutant of Eukaryotic Protein Synthesis Initiation Factor eIF4EK119A Has
an Increased Binding Affinity for both m7G Cap Analogues and eIF4G
Peptides. D. E. Friedland, W. N. B. Wooten, J. E. LaVoy, C. H. Hagedorn
and D. J. Goss. Biochemistry 2005, 44, 4546-4550.
AWARDS & HONORS
.Olive Steward Reynolds Award for Chemical Research (2002).
.Minority Access to Research Careers (MARC) Program Scholar (2003-2004).
.Medical Academic Advance Program (MAAP) Scholar (2004).
.Teaching Opportunity Program (TOP) Scholar (2005-2006).
.State of California, Senate, Certificate of Recognition (2009).
.UCLA, Graduate Students Association Humanitarian Award (2010).
References
Judith Hanks
Marymount Manhattan College
221 East 71st Street, New York, NY 10021
******@***.***
Peggy Kline
Santa Monica College
1900 Pico Boulevard Santa Monica, CA 90405
Kline_Peggy@ gapps.smc.edu
Matthew Domser
Marymount Manhattan College
221 East 71st Street, New York, NY 10021
*******@***.***
Benedetta Sampoli Benitez
Marymount Manhattan College
221 East 71st Street, New York, NY 10021
********@***.***
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