Quality Control Research

* ****** ******, ************, ** ***** ( 508-***-**** ( accd0f@r.postjobfree.com

Sonia Sheffield, Ph.D.

Experience

****-****, ********* ******** *** Evaluation Northborough, MA

****-****

Proprietor

Work collaboratively with clients to identify, develop, and focus their

research and evaluation objectives;

apply relevant quantitative and/or qualitative methodologies to create

actionable insights and recommendations

Clients include custom market research suppliers, higher education

institutions, health and human services agencies, an educational publishing

company, and other organizations

Develop proposals; design questionnaires; manage large-scale research projects;

collect and process data; conduct multivariate statistical analyses; prepare

concise and impactful reports and presentations

2007-2013 Management Insight Technologies Marlborough, MA

Senior Vice President (2012-2013)

Co-managed and revived an account with a major enterprise software vendor that

was previously dormant

Led a team of research managers and analysts to provide high-quality,

decision-focused primary research and excellent client service

Vice President of Research (2009-2012)

Managed research, operations, and human resource functions for custom market

research firm

specializing in high technology; helped to guide company strategy and set

policies

Responsible for workflow and resource allocation; hiring, training, and

professional development of staff; operational efficiency and quality control;

development of in-house methodological expertise

Research Manager (2007-2009)

Managed complex international primary custom research studies in the high

technology sector

Responsible for research design and sampling strategy, questionnaire

construction, client engagement, analytic plan, field and project management,

report preparation, multivariate analysis, and presentation

1998-1999 Chadwick Martin Bailey (CMB) Boston, MA

Director of Methodology

Managed primary quantitative and qualitative research for clients in the health

care, financial services, insurance, and consumer sectors

Developed a training program in research methodology and served as a

methodological resource for staff

1995-1998 Research International Cambridge, MA

Director of Research

Managed a team of 10 research analysts. Responsible for workflow and resource

allocation; quality control; hiring, training, and professional development of

staff; and development of methodologies

Conducted customer satisfaction, brand equity, new product development, and

advertising effectiveness research for clients in the utilities and

telecommunications sectors

Education

1989-1997 Boston College Chestnut Hill, MA

Ph.D. Educational Research Methods, Measurement, and Evaluation (1997)

Department of Counseling and Developmental Psychology and Research Methods

Passed comprehensive exams with distinction

M.A. Counseling Psychology (1991)

Department of Counseling and Developmental Psychology and Research Methods

Awarded sole merit-based scholarship among 70 candidates

Analytic GRE 800/800

1982-1986 Dartmouth College Hanover, NH

B.A. Psychology

Cum laude; high honors in psychology

Academic Research

1989-1995 Boston College Chestnut Hill, MA

Research Assistant, Graduate School of Arts and Sciences

Performed analyses and prepared presentations of student and institutional data

Research Assistant, Department of Counseling and Developmental Psychology and

Research Methods

Assisted faculty with counseling psychology research. Wrote literature

reviews, performed data analysis, presented research at professional

conferences and in academic journals

1985-1986 Dartmouth College Hanover, NH

Research Assistant, Amos Tuck School of Business Administration

Assisted faculty with organizational behavior research

Teaching

1992-1994 Boston College Chestnut Hill, MA

Instructor, Graduate School of Education

Taught Interpretation and Evaluation of Educational Research to graduate

students

Taught Introductory Statistics to graduate students

1994 Framingham State College Framingham, MA

Instructor, Department of Education

Taught Research Methods to graduate students

Counseling

1986-1996 Counselor and psychiatric emergency clinician (details

available upon request)

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