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Customer Service Sales

Location:
Neptune Beach, FL
Posted:
January 27, 2014

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Resume:

Amy L. Roth

*** ******* ****** ***** ****’s, Ga *1558

Home# 912-***-****// Cell# 912-***-**** // acccx5@r.postjobfree.com

Qualifications for a Management, Health Care or Customer Service Position

An adaptable and determined professional with experience in Management, Customer Service

and Team Leadership.

Areas of Expertise _ __

Management Customer Service Scheduling

Payroll Management Phlebotomy Interviewing

Process Improvement Training Billing

Career Highlights _

*Consulted customers in cosmetic product selection

* Responsible for sales, cash handling and credit card processing

*Managed Weight Loss Clinic

*Counselled Clients through their weight loss program

*Scheduled appointments for clients to have labs drawn

*Instructed clients on how to properly administer HCG and B12 shots

*Checked clients vitals at every appointment

*Maintained a detail of records of clients vitals and weight loss

* Managed all aspects of a Bar & Grill restaurant from opening to closing.

* Personally did all of the hiring and training of new employee personnel.

* Did all opening procedures and closing procedures on a daily basis.

* Handled all scheduling of 25 employees on a weekly basis.

* Ordered all food and liquor product for the entire restaurant on a monthly basis.

* Handled all employee payroll and company bookkeeping.

* Established an email list of all patrons that came into the restaurant that generated a 27%

increase in revenue with different promotions we held.

* Assisted in new marketing programs to generate more business and walk in traffic.

Professional History _

Beauty Consultant/ Sales Associate, Belk 2011-Present

Manager, Metabolic Research Center 2011-2012

General Manger, Dick’s Wings Bar & Grill 2003-2010

Certifications and Education

General Education, Highland High School

Pre Requisite Courses, Coastal College

Phlebotomy Certification, North Florida Medical Institute

Health Care Provider CPR Certification, Liberty Regional

Personal and Professional References available upon request



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