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Customer Service Sales

Location:
Appleton, WI
Posted:
January 27, 2014

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Resume:

Sara L. Payne

**** * ******* *** ********, WI ***14 C 920-***-****

acccvv@r.postjobfree.com

CAREER OBJECTIVE

Highly self-motivated and goal-oriented professional committed to pursuing

a career is seeking a challenging opportunity that will leverage my

experiences and education.

EDUCATION

Globe University, Appleton, WI

Bachelor Degree Business Management with a Finance Emphasis (currently

working towards)

ITT Technical Institute, Green Bay, WI

Associate of Applied Science in Criminal Justice

TECHNICAL SUMMARY

Attention to Detail Excellent Communication Skills

Self Motivated

Good Organizational Skills Great Customer Service Skills

Work Well Under Pressure

Adapt to Change Easily Good Mediator Responsible &

Accountable

Microsoft Office 2003 & 2007 Multi-Line Phone Environment Team

Player

Quicken Business Books Medical Terminology

PROFESSIONAL EXPERIENCE

Cadre, Little Chute, WI 10/13-

01/14

Office Assistant: Quality Edge

. Assisted the owner in responding to emails and writing quotes.

. Created packing slips and invoices.

. Processed shipping paperwork.

. Updated monthly reports for customers.

. Filed all paperwork and paid bills.

Vanity, Appleton, WI 06/13-

12/13

Sales Associate

. Worked with customers to find the best outfits and clothes.

. Upsold by adding accessories.

AT&T, Appleton, WI 02/08-

05/13

Customer Service Consultant

. Worked with customers providing them with multiple options to meet

their telecommunications needs.

. Analyzed customer needs and issues with resolution.

. Verify transactions and reconcile accounts with accuracy and

compliance of data.

. Provided customers with assistance from various ethnical backgrounds.

. Answered approximately 50 incoming calls daily

. Upsold customers based on their needs

. Data entry into many database systems

Aerial, Appleton, WI 11/07-

02/08

Sales Associate

. Assisted customers and vendors regarding the best options for their

salon needs.

. Demonstrated excellent customer service skills.

. Recommended solutions to hair care issues.

. Provided support to the manager with meeting goals set by the company.

United States Postal Service, Appleton, WI 07/06-

02/08

Rural Carrier Associate

. Organized and delivered mail for courier route.

. Provided excellent mail delivery service.

Delivered and kept secure, important items and obtained signature by

the addressee.

Hair Naturally, Appleton, WI

08/06-11/07

Stylist

. Assisted customers with hair care needs.

. Scheduled clients for appointments.

. Recommended products for customers to extend the style.

The Cutting Edge, Appleton, WI 03/03-

09/05

Stylist

. Assisted customers with hair care needs.

. Scheduled clients for appointments.

. Recommended products for customers to extend the style.



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