Insurance Management

Kyle Buford

** *********** ** *’Fallon, MO 314-***-**** *.******@****.***

Key Skills

Profile

Experience

Insurance Field Investigator

Dedicated insurance professional with more than 4 years of experience investigating fraudulent insurance claims. Excel in

analyzing client needs, interpreting daily activities, and obtaining results. Effectively manage multiple, high priority claims

and take pride in providing exemplary investigations from start to finish.

Ability to work independently as well as in a team environment

Able to work with limited supervision

Aptitude to meet and exceed monthly performance goals

Use of Microsoft Excel, Word, as well as queues and queries

Logical thinking

Obtaining Recorded statements

Confidential Records Management

ICS Merrill – Jacksonville, FL

Field Investigator, 5/2011 to present

Analyze claims to determine the most effective goals for surveillance efforts, compose daily written updates, expense

reports, and submit final reports in a timely and efficient manner. Set up and conducted in person interviews to ensure

claimants are receiving benefit checks in a timely manner and they still meet requirements to receive them. Collaborate

with clients, supervisors, and peers to ensure client needs are met and the desired results are achieved.

Outcomes:

Consistently ranked in the top 10% of over 300 nationwide investigators.

Given new client files to ensure results are achieved and repeat business is achieved.

Effectively manage my time working as a home based employee to complete all reports and daily updates on time.

Testified in a court of law based on findings of my surveillance efforts

Maintained license requirements and continued education courses.

Research Consultants Group – Indianapolis, IN

Field Investigator, 08/2010 05/2011

Analyzed claims to determine the most effective goals for surveillance efforts, composed daily written updates, expense

reports, and submitted final reports in a timely and efficient manner. Set up, researched, and conducted recorded

statements for use in court. Located and interviewed mortgage owners to ensure compliance with federal mandates.

Outcomes:

Took recorded statements for use in court by following set questions as well as asking leading questions based on

claimant responses.

Reviewed and researched claimant background information and developed a strategy in an effort to obtain the best

results possible.

McGough and Associates – Chicago, IL

Field Investigator, 08/2009 08/2010

Analyzed claims to determine the most effective goals for surveillance efforts, composed daily written updates, expense

reports, and submitted final reports in a timely and efficient manner.

Outcomes:

Kyle Buford

52 Plackemeier Dr O’Fallon, MO 314-***-**** *.******@****.***

Computers

Education

Learned basic investigative techniques and standards.

Quickly became a go to individual for difficult clients and large claims.

Saved a client over a million dollars on a single claim based on findings from my investigation.

Bachelor of Science, Major in Criminal Justice, 12/06 Culver Stockton College – Canton, MO

AS 400, Microsoft Excel, Word, Access, Outlook

Kyle Buford

52 Plackemeier Dr O’Fallon, MO 314-***-**** *.******@****.***

AS 400, Microsoft Excel, Word, Access, Outlook

52 Plackemeier Dr O’Fallon, MO 314-***-**** *.******@****.***

Contact this candidate