Customer Service Manager

Danyell Twyman

*** ****** ** *** ** NY, NY *****

Cell:***-***-****-********@*****.***

Professional Summary: Accounting Clerk skilled problem solving and maintaining

accuracy. Possesses an insatiable drive to achieve and exceed goals.

Work Experience

Accounts Receivable Clerk

Time Warner Cable-Brooklyn, NY 08/20/2013-09/2013

• Monitor payments due from clients and promptly contacted clients with past due

payments.

• Posted receipts to appropriate general ledger accounts.

• Reconciled vendor statements and handled payment complaints or discrepancies.

Receptionist

DryBar-Manhattan, NY 08/2012-11/2012

• Answering all incoming calls.

• Set appointments for returning as well as new customers.

• Daily cash deposits.

• Cashier

Assistant Manager

Dr.Stylz-Raleigh, NC 03/2007-02/2012

• End of day Cash reports.

• Open and close the store

• Cashier

• Stocking

• Bookkeeping

Accounts Receivable Clerk

Carquest Auto Parts-Raleigh, NC 03/2007-03/2010

• Supervised invoice processing, purchase orders, expense reports, credit memos and

payment transactions.

• Researched and resolved accounts payable discrepancies.

• Performed accounts receivable duties included invoicing, researching chargebacks,

discrepancies and reconciliations.

• Monitored payments due from clients and promptly contacted clients with past due

payments.

Receptionist/Executive Assistant

Miller and long Concrete Construction-Raleigh, NC 06/2002-11/2010

• Created expense reports.

• Conducted research to prepared, gather and proof briefing materials, agendas and decks

for all executive-level meeting.

• Greeted visitors entering the office, determined the nature and purpose of visit and

directed them to the appropriate destination.

• Directed administrative functions for the directors, principals, consultants and key

managers,

• Distributed company-wide announcements, booked conference rooms and coordinated

catering for annual staff development forum.

• Developed maintain an internal client filing system.

• Managed CEO’s complex and frequently changing travel arrangements and coordinated

the pre-planning of trips.

• Created daily and weekly cash reports for accounting management.

• Reviewed all expense reports for accuracy and proper dispense disclosure.

Education

High school Diploma

Needham Broughton

Certification

Customer Service

Danyell Twyman

160 W116th ST Apt 1D NY, NY 10026

Cell:***-***-****-********@*****.***

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