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Rolesville NC ****1

919-***-**** accckx@r.postjobfree.com

Sharifah Carroll

Objective: To obtain a customer service position were i can provide my organizational

skills,problem solving skills and time management as well as the ability to meet deadlines to be

a asset to United Health Group.

Summary of Qualifications:

The ability to work well with a diverse group of people

Excellent time management skills

Strong Leadership Skills

More than five years customer service experience

Strong verbal and written skills

Bojangles

919-***-****

Wake Forest, NC

Store Manger July 2013-Current

Ensure all machines and foods meet health guidelines to ensure quality customer service

Check production charts to ensure all positions are covered for the flow of business

Verify money in safe for accuracy

Take deposits daily to bank and deposit

Tall grass

1-803-***-****

Wake Forest, NC

Event Specialist October 2009-July 2013

Provide samples of new food product to customers

Hold live cooking demonstrations

Provide excellent customer service to customers that come within ten feet

Engage the consumer by creating brand awareness and enthusiasm

Centralized Showing Service

919-***-****

Raleigh, NC

Lead CSR April 2011-Current

Handle large volume of incoming calls

Schedule home viewing and provide security access to homes

Add new listings to our online listing service

Transfer agents and sellers to appropriate departments when needed

Nate's Auto

919-***-****

Rolesville, NC

Office Manger January 2007-April 2011

Filing, Emailing

Assist mechanics as needed with ordering parts

Maintain attendance records, payroll and vacation records

Pick up parts

ACS

919-***-****

Raleigh,NC

SME December 2007- November 2009

Handle lower level escalations according to procedure

Resolve issues with irate customers in a professional manner

Handle open enrollment for HSA accounts and commute cards

Assist members on selecting the correct benefits and plans

Wal-Mart

919-***-****

Wake forest, NC

Photo Specialist June 2003- December 2005

Conduct store meetings for photo department

Comp shop for photo department

Process one hour photo in a timely manner

Hire/Fire process for photo department

Community Activities: Volunteered at Riley Hill Community Center-worked with community teen

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