Administrative Assistant Management
Resume:
ROBERTA MENSAH
*** ****** *** ** ******* Park, GA, 30349
********@*****.***
Qualified professional focused on developing efficient processes using knowledge of administrative functions, accounting, employee
relations, recruiting, as well as training and development. Maintains a vast knowledge of clerical practices and analysis of reporting data.
Motivated and accomplished in managing contractor staffing needs including staffing vendors, business planning, time tracking and
implementing standard processes. Effectively manages project tasks requiring interaction with multiple departments and resolves employee
issues in a professional manner with excellent verbal and written communication skills
Software: MS Word, Excel, Outlook, Power Point, Publisher, One Note, SharePoint, Visio, Project, Lotus Notes, Adobe Acrobat, FMS
(Oracle) Financial System, One Link (Oracle- PeopleSoft) Financial System, AIMS work order Database Systems, Crystal Report, BOA
Cash Pro, Merchant e-Solutions
Office automation tools: Computer, Scanner, Copier, Paper fax, E-fax, Printer, 10 key calculator, Credit Card Terminal, Electric
typewriter, and GBC binding machine, multi-line switchboard, mail meter
Accounts Payable Records General
Management Administrative
Accounts
Receivable 14 + years customer Client Relations
service
Bank Time & Attendance
Reconciliation Human Resources Data Quality
Project Tracking New Employee Assurance
Orientation
PROFESSIONAL EXPERIENCE
United States Air Force (Reserve) January 2013-Present
Services
Manages and directs services programs, operations, and retail operations. Supervises and works in appropriated fund (APF) food service
activities; lodging activities; recreation, fitness, and sports programs; linen exchange operations; mortuary affairs programs; honor guard
teams; and services readiness programs. Operates and supervises automated information management systems.
Register and assign rooms to guests, issue room keys, transmit and receive messages, keep records of occupied rooms and guests'
accounts, and also make and confirm reservations at lodging centers on base
Plan, prepare and adjust menus on the daily basis
Promote physical fitness participation to maintain the Air Force's high level of readiness
Operate income-producing activities and establish resale merchandise prices
Grady Memorial Hospital Atlanta, Georgia September 2010-January 2013
HR Administrative Assistant
Arranged travel for staff, drafted letters, emails, memos, reports, spreadsheets, tables, graphs, and other correspondence. Created mail
merges, maintained office inventory and supply budget, managed and updated calendars, addressed payroll inquires, and requests for
employment verification. Created and distributed new employee packets, scheduled/ organized meetings and luncheons, developed and
maintained effective working relationship with internal and external customers. Obtained vendor quotes and analyzed data to determine the
best method for reducing organizations expenditures, generating and distributing management reports for the leadership population.
Provided guidance to management regarding procurement procedures, and coordinated with department heads as required. Drafted Requests
for Proposals (RFP) to ensure adequacy of resources in meeting deadlines and schedules. Followed up to ensure that responses from
organization's support offices are complete and timely, arranged hardware and software order and delivery of items received. Maintained
computerized or manual records of procurement, Developed shipping statement of procedures for administrative functions (SOP)
Reviewed, identified and assisted in the processes of acquiring paperwork and resolving procurement administration problems of a
routine nature
Reviewed, reconciled, and approved invoices for payment by verifying that billing information is correct, and all goods/services have
been received prior to forwarding for payment
ROBERTA MENSAH Resumé Page 2
Entered and updated contract renewals for hardware and software maintenance using industry specific software and Lotus notes
Generated IBM daily invoice reports and entered data into spreadsheets
Performed routine forms of communication such as documentation of management decisions and implementation processes through to
all division staff, other duties as assigned
EDUCATION
United States Air Force
Certificate in Services Apprentice May, 2013
Clayton State University- Morrow, GA
Bachelor of Science, Healthcare Management December, 2012
Gordon College- Barnesville, GA
Associate of Science, Health Information Management December, 2010
ROBERTA Résumé Page 3
MENSAH
References upon request
Contact this candidate