LAJESSICA DIXON

**** **** ***** *****, ****. **-Apt. 106 ? Memphis, TN 38115 ? (662) 721-

**** ? accce9@r.postjobfree.com

OBJECTIVE

Seeking an entry-level Information Technology position where my computer

skills & internship experience will be useful in providing excellent

process analysis and documentation.

FUNCTIONAL & TECHNICAL SKILLS

Excellent written/oral communicator

Excellent listening/observation abilities

Resourceful & inquisitive

MS Office/PC skills

Excel spreadsheets & SQL queries

Exposure to HTML, PHP, C#, Java, & VMWare

PROFESSIONAL EXPERIENCE

UPS (United Parcel Service) via Adecco, Olive Branch, MS

NOV 2012 - Present

Administrator

. Administration and preparation of reports used in coordinating

information for internal use and internal users

. Preparation of bills of lading, invoices, and maintenance of

organization's account

. Monitor and administer the loading and shipping data system

. Perform routine supervision of product shipping

. Acting as a liaison between leads and supervisors to ensure proper

shipping

FNC, Inc. Oxford, MS JUN 2011- AUG

2011

Client Services Group

Technical Business Analyst Intern

. Developed and maintained documentation for reports

. Translated user and/or systems requirements into functional technical

specifications

. Created detail design and testing documents which were utilized by QA

for further analysis

. Collaborated with developers to modify system security and software

. Provided technical analysis and trouble shooting

ADDITIONAL WORK EXPERIENCE

Best Buy Memphis, TN

September 2012 - March 2013

Sales Associate

. Sell products, services, and solutions by getting to know customers

and helping solve their unique end to end needs

. Utilize all relevant sales tools to drive profitable growth

. Leverages on-line resources, tools, and peer knowledge to self-train

. Understand and execute store shrink plan.

The Ole Miss Bookstore Oxford, MS December

2010 - November 2011

Textbook Seller/Cashier

. Assisted customers with the buying/selling of merchandise

. Assisted customers with finding the appropriate textbooks

. Calculated the total amount of money transacted for the day

. Assisted with the restocking of books and other merchandise

Pizza Hut Oxford, MS/Cleveland, MS

June 2009 - July 2010

Server

. Answered phones and entered orders in the terminal

. Served customers at the dine-in tables

. General cleaning, washing dishes, and putting away w stock

. Prepped and pre prepped salads, pasta and pizzas

Mississippi Department of Corrections Parchman, MS June 2008

- August 2008

Correctional Officer Trainee

. Maintained a certified offender count log

. Made frequent inspections

. Enforced rules and regulations governing activities of offenders;

prepared disciplinary reports

. Maintained records for internal use

EDUCATION

The University of Mississippi University, MS

MAY 2012

Bachelor of Business Administration

Major: Management Information Systems

Northwest Mississippi Community College Senatobia, MS

MAY 2009

Associate of Arts

Major: Computer/Management Information Systems

ORGANIZATIONS & INVOLVEMENT

Phi Theta Kappa, AITP, AKPsi (Alpha Kappa Psi), BSU (Black Student Union)

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