Customer Service Sales
Resume:
TIFFANY WRIGHT
**** *.**********@*****.***
Lawrenceville, GA 30046 Mobile:
Skilled and personable Office Assistant with 10 years' experience providing
consistent, approachable customer service and full range of general office
and HR support. Provide exceptional administrative support to peers and
senior management. Success streamlining office processes to increase
efficiency and improve service. Track financial data and accurately process
customer payments. Outstanding communication skills continuously project a
high polished professional image. Served as initial point of contact for
customers on a daily basis as well as educated customers regarding company
services.
QUALIFICATION
HIGHLIGHTS
Microsoft Word Outlook
Excel JD Edwards
Ceridian EScreen
E-Verify Equest
Taleo US Bank e-payments
PROFESSIONAL
EXPERIENCE
Aaron's, Inc. - Atlanta,
Georgia
August 2009- July 2013
Staffing Coordinator
Serve as initial point of contact for company employee's issue and
inquiries, including but not limited to payroll and company policies.
Responsible for performing the on boarding processes for specific
positions, setting up the background checks for candidates and also
enrollment into required systems.
CarMax Auto Finance- Kennesaw, Georgia
October 2007-August 2009
Account Management Rep.
Responsible for taking inbound and outbound calls from customers who were 1-
30 days past due on their auto loans. Educated customers on the importance
of making their payments on time and the type of programs that are
available to them in case of a financial hardship. Also collected payments
and applied them to their accounts.
RCS, Inc- Norcross,
Georgia
July 2004-June 2007
Data Entry Clerk
Responsibility including manual order entry utilizing the JD Edwards
system. Assisting customers and sales reps with any questions regarding the
orders and product services.
Mobil 76th Truck Stop Byron Center, Michigan
February 2003-April 2004
Cashier
Responsible for answering phone calls and service customers. Also maintain
stock in the store and balancing cash at the end of the shift.
EDUCATION
Alabama State University- 1995-1996
Grand Rapids Community College 1996-1997
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