Customer Service Administrative Assistant
Resume:
Janine Cuevas
Tamiment, PA ***71
Professional Profile
Highly qualified Administrative Assistant with experience in fast-paced
highly interactive customer service environments.
Solid Communication and Office Administrative skills.
Experience
2013-Present- MHK Attorneys
Legal secretary/Social Security Disability Case Nanager
Heavy Phones and client contact. Extensive Data entry various databases.
Assist clients in completing and filing of application for SSD benefits,
and appeals. Maintain efficient and effective flow of information between
clients, SSA representatives and medical providers. Compose and maintain
all clients' records and files. Subpoenas.
2008-2011 - Harsco Industrial /Patterson Kelley Co.
Administrative Assistant/Customer Service / Manufacturing
Heavy phones, Extensive data entry in Code forms, Syteline, and Microsoft
Excel for sales dept. set up new Syteline software system for 2011.
Provided executive support to Sales supervisor. All diversified clerical
duties. Route prioritized mail, incoming/outgoing, Fed Ex, DHL, UPS online.
Quality control/Inspection Dept which involved extensive data entry and
heavy filling. Shipping and Receiving Dept. handled all incoming
merchandise. Assisted in the Purchasing Dept. Heavy Rep/customer contact.
Cost control Identification, Assisted AP/AR staff with Return Goods
Authorizations.
2004-2007-Warshauer Electric Supply CO.
Administrative Assistant/Receptionist
Handled all overflow of calls for entire company. Provided support to AP/AR
staff. Heavy rep/customer contact, Extensive data entry in Blue Vista Array
software. Route prioritized mail, incoming/outgoing, Fed Ex, DHL, UPS.
Assistant to Sales dept. when needed. Documentation/ Administrative
support.
1999-2003-Angiuli, Katkin & Gentille, LLP.
Legal Secretary/Claims Examiner
Assistant to senior partner and his associates. Handled all aspects of
Workers' Compensation and Social Security disability. Subpoenas,
Depositions, Section 32 settlements. Heavy phone contact with outside
attorneys, insurance companies and doctors. Scheduled attorney's calendars
and all claimant appointments Extensive data entry in File maker Pro and
Microsoft Word. Assisted with Claimants Hearings. Scheduled examinations
before Trial appointments. Heavy filing and other diversified office
duties.
Education
PC Applications Diploma, CDE Career Institute in Tannersville, PA
2012
Business Administration Major, College Of Staten Island, Staten Island, NY
2001
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