JOHN CATAPANO
Google AdWords Qualified Individual
Cisco Sales Expert
Microsoft Certified Professional
***** **** ***** ( Manassas, Virginia 20112 ( Phone: 703-***-****
( **********@*******.***
January 26, 2014
Matt Shafer, Director of Sales
Intelligent Office
1425 K Street, NW, Suite 350
Washington, DC 20005
Dear Mr. Shafer:
My name is John Catapano and I am very eager to join you at Intelligent
Office as your new self-motivated, high-spirited, and highly ethical Sales
Account Executive with the goal of exceeding ALL performance standards and
to be an integral part in growing market share and increasing revenues for
Intelligent Office for years to come. Due to my successful sales
experiences with a direct reseller, software company and digital
advertising and local search solutions firm, I know I would "knock it out
of the park" for the leader in virtual office solutions. I possess this
confidence in myself for three reasons: my previous successful experience
identifying appropriate contacts while qualifying and driving leads through
the sales pipeline, my demonstration of success in identifying prospects
and the closing of mid-range consultative and transactional deals. My most
recent Internet Marketing consulting venture has molded me into an
effective strategist and communicator taking a consultative approach in
uncovering and responding to the needs and objectives of prospects and
clients in the dynamic Internet Marketing space.
I am a firm believer that a company will not survive without its people
working as a team providing top notch, world class service with the goal of
keeping clients one hundred percent satisfied, loyal and not straying to a
competitor. I learned this first as an award winning salesperson and
manager at Nordstrom and have taken that philosophy with me throughout my
Information Technology Sales and Marketing experiences. By choosing me, you
hire a technically-savvy Sales and Marketing professional with
accomplishments that include, but are not limited to:
. Implemented a sales training program at Innovectra Corporation to
educate Yellow Pages print Sales Representatives nationwide on topics
such as Search Engine Optimization, Search Engine Marketing, and how
to sell local online search solutions. My program included face to
face group presentations, a ride along training program, and weekly
webinars for continuing education and training. My program increased
revenue and brand awareness for both Innovectra Corporation and our
partners nationwide.
. Attained a 75% closure rate and earned 100% quarterly bonuses selling
local online search solutions including Internet Yellow Pages
subscriptions, websites, web banner advertisements, custom online
videos and paid search campaigns to local businesses including
dentists, doctors, and attorneys.
. Surpassed quota and achieved Key Performance Indicator goals as a
Sales Representative selling Cisco equipment for ePlus, Inc. and
selling to collection entities nationwide at CR Software, Inc. These
goals were met by cold calling, hunting for new opportunities, closing
deals, and up-selling existing clients.
I realize this document only begins to scratch the surface of the hungry
Sales and Service professional that I am. I believe after you sit down with
me, you will gain an eye-opening understanding of who I am. As you are
sifting through the stack of resumes you have probably received for this
outstanding opportunity, ask yourself this: Would Intelligent Office be
well served with a passionate, interactive, and engaging professional that
comes across as humorous, sincere, and creative and is viewed by prospects
and clients as a "resource" and not just another salesperson? If the
answer "yes" comes to mind, I believe we should meet at your earliest
convenience.
Respectfully yours,
John S. Catapano
JOHN CATAPANO
Google AdWords Qualified Individual
Cisco Sales Expert
Microsoft Certified Professional
13895 Napa Drive ( Manassas, Virginia 20112 ( Phone: 703-***-****
( **********@*******.***
Professional Profile
Passionate and self-assured Sales and Marketing professional with over ten
years Business Development, Internet Marketing, Managerial and Customer
Service experience holding five technical certifications. Focused on
achieving bottom-line results, always focused on surpassing any company
expectations with a daily commitment to uncovering new opportunities and
driving leads through the sales pipeline. Adept at developing relationships
with prospective clients and maintaining profitable relationships with
existing clients. Possesses strong interpersonal skills which molded me
into an effective communicator with all levels of an organization leading
to deep and trusting relationships. Formally trained in persuasive,
consultative sales techniques, overcoming objections, negotiating tactics,
and conveys information with creativity and sincerity. Emerges as a natural
leader in group situations. Flexible and teachable with the natural desire
for continual learning and advancement. Sales, Marketing and Management
strengths include:
? Strategic Planning ? Sales Management ? Sales Forecasting
? Account Management ( Customer Service & ( Relationship Building
Retention
? B2B Sales ( Internet Marketing ( Staff Training
? Quota Achievement ( Product Presentation ( Business Development
? Search Engine ( Paid Advertising ( Social Media Marketing
Optimization Campaigns
Professional Experience
SEO AND PPC SERVICES, Manassas, VA 2009-Present
Internet Marketing Consultant (Sales & Implementation)
> Provided consultative services to individuals and small businesses on
topics such as Search Engine Optimization, Paid Search Marketing, and
Social Media to develop online strategies and implementation methods to
reach their revenue goals and increase brand awareness in the dynamic
Internet space.
> Increased revenue for several dozen small business throughout the
Washington, DC Metro area by enhancing their website SEO and designing
effective AdWords campaigns which drove increased traffic to websites.
INNOVECTRA CORPORATION, Vienna, VA 2008-2010
Outside Sales Representative-Internet Sales Mentor / Account Manager
Technology provider of world-class web, mobile, and social network based
local search solutions for Yellow Pages publishers and small businesses
nationwide.
> Advanced Innovectra's national program which promoted company's complete
suite of interactive online media products and services that optimize and
monetize local search to independent Yellow Pages publishers.
> Implemented a sales training program to educate and train Yellow Pages
Outside Sales Representatives to sell local search solution products and
services. Conducted training classes with up to 50 salespeople on topics
such as Search Engine Optimization and Marketing with additional onsite
presentations, ride-along program, and weekly webinars.
> Attained a 75% sales closure rate selling suite of local online search
solutions which included Internet Yellow Pages subscriptions, custom
online videos, and pay-per-click campaigns to small and medium-sized
businesses nationwide.
> Earned 100% quarterly bonus four consecutive quarters based on Key
Performance Indicators including surpassing sales goals, increasing site
traffic levels, and meeting multiple client project deadlines.
> Quarterbacked a team of web developers juggling multiple web projects
from conception through launch.
JOHN CATAPANO
Google AdWords Qualified Individual
Cisco Sales Expert
Microsoft Certified Professional
13895 Napa Drive ( Manassas, Virginia 20112 ( Phone: 703-***-****
( **********@*******.***
CR SOFTWARE, INC., Fairfax, VA 2007
Sales Representative / Client Relationship Manager
Leading financial hardware and software solutions provider for collections
entities around the globe for over 25 years.
> Engaged 150 accounts with an average annual spend of $25K for a leading
hardware and software provider for collection agencies worldwide while
providing technical support and customer relations.
> Increased revenue during tenure on hardware sales and surpassed quota on
software module sales between 5%-85% each month through cold-calling
efforts and up-selling existing client base.
> Effected profitable monthly sales campaigns and promotions in conjunction
with third party vendors that increased revenue on low revenue producing
software modules and hardware equipment.
ePLUS, INC., Herndon, VA, 2006-2007
Sales Representative
Leading provider of IT services and products and enterprise supply
management solutions with average annual revenues of $700M
> Increased revenue for over 30 commercial and federal accounts and
demonstrated excellent follow-up skills throughout the sales cycle.
Generated second most revenue for Inside Sales team with an average $150K
in closed business each month. Short cycle closed deals averaged $5K.
Long cycle closed deals averaged $50K.
> Prospected and qualified new business opportunities through marketing
lead lists and cold calling blitzes to C-Level executives. Earned Cisco
Sales Expert certification resulting in highest Cisco revenue on ISR
team.
> Mentored a team of Junior Inside Sales Representatives in recognition of
being a top revenue generating salesperson. Trained Representatives on
systems, products and advised on improved selling techniques.
FULL TIME PARENT, 2004-2006 (Held P/T position during this time)
STEIN, MITCHELL, AND MEZINES, Washington, DC, 2001-2004
Personal Injury Investigator
Premier law firm for serious personal injury, medical malpractice, and
business litigation for forty years
> Performed thorough civil lawsuit investigations for a team of personal
injury attorneys.
NORDSTROM, Vienna, VA, 1995-2000
Sales Manager
Upscale bridge department store chain with revenues exceeding $8.6B in 2009
> Mentored 40 Sales Representatives with product training, sales coaching,
and career development.
> Honored with Regional All-Star award in recognition of outstanding
service and consistent revenue increases.
Education
UNIVERSITY OF ALABAMA - Studies in Criminal Justice.
NORTHERN VIRGINIA COMMUNITY COLLEGE - Studies in Business, Accounting, and
Criminal Justice.
STRATFORD COLLEGE - Intensive technology school for MCSE, A+, and Cisco
training.