Renna Bennett
Brooklyn, NY 11233
Cell phone (347) 440 – 2772
Email: **************@*****.***
Education: GED
Skills: Type 65 wpm, Data Entry, Windows 95, 98, 2000, 2010, Coral Word Perfect 6.1, Lotus
Notes 1, 2, and 3, Word Excel, Microsoft Suite, Detail oriented, very reliable, team player
and multi-tasker.
Certificates: Shift Coordinator, Fire Safety Coordinator License, 8 hour Security Certificate, 16 hour
OJT, Security State License, Conflict and Resolution Certificate, Sexual Harassment
Certificate, HIPPA Certificate, Domestic Violence Certificate, Anti-Terrorism Certificate
Cares Training, First Aid and CPR.
Experience:
06/10 – 10/13 Salvation Army/ Bushwick Family Residence Brooklyn, NY
Shift Supervisor
Process all paperwork on new intakes, discharges and in-house transfers.
Input client’s data into Cares Data Base.
Copy, filed and faxed documents as needed.
Maintain the flow of Communication to all staff via log.
Conduct regular inspections of the facility and perimeter to comply with the
established operational procedures.
Enforced the rules and regulations.
Conduct monthly inspections of Client’s units.
Manage the flow of all incoming and outgoing clients and visitors.
Mediate client’s disputes and maintain logs of unusual events and activities.
Supervised Security Staff.
Assume the responsibility of obtaining emergency services needed ie, FDNY, NYPD,
EMS and ACS.
Conduct monthly Fire Drills.
Supervise the Surveillance of grounds, facility and any activities of clients to prevent
theft, unauthorized entrances and accidents.
11/09 – 01/12 Highland Development/Tilden Hall Residence Brooklyn, NY
Shift Supervisor
Orientation and process of all new paperwork on new intakes.
Input client’s data into Cares Data Base.
Mediate Client’s disputes.
Report and record all unusual activity
Sign clients in and out.
Copy, filed and faxed documents as needed.
Answer multi-line phones.
Assume the responsibility of obtaining emergency services needed ie, ACS, FDNY,
NYPD and EMS.
Conduct monthly unit inspections.
Supervise Security Staff.
Maintained the flow of incoming and outgoing clients and visitors.
Conduct monthly Fire Drills.
Supervised the surveillance of grounds, facility and any activities of clients to prevent
theft, unauthorized entrances and accidents.
Process all paperwork on in-house moves and discharges.
Maintained the flow of communication via log.
10/04 – 10/09 Salvation Army/Bushwick Family Residence Brooklyn, NY
House Manager/Shift Supervisor
Conduct Monthly Fire Drills.
Supervise Security Staff.
Enforce Rules and Regulations.
Copy, faxed and filed documents as needed.
Input Client’s Data into Tesco Data Base.
Maintain the flow of incoming and outgoing clients and visitors.
Interface with EMS, NYPD, FDNY and ACS.
Sign Clients in and out of the Facility.
Answer multi-line phone.
Supervise the surveillance of grounds, facility and any activities of clients to prevent
theft, unauthorized entrances and accidents.
03/99 – 10/04 Bushwick Family Residence/Kingsborough MICA Men’s Shelter Brooklyn, NY
Security Officer/Security Supervisor
Responsible for the safety of staff, residents (87 families) and the facility.
Supervised Security Staff.
Answered phones.
Copy, filed and faxed documents.
Distributed mail.
Interface with NYPD, ACS, EMS and FDNY.
Maintained the surveillance of the facility and grounds through video monitors.
Assisted House Managers with unit inspections.
Enforced the rules and regulations of the facility.
References available upon request