Customer Service Insurance
Resume:
Shadeah C. Bailey
New York, NY 10027
Email ***************@*****.***
OBJECTIVE: To obtain an entry level position within an environment, that will enhance my
skills.
WORK EXPERIENCE
Emblem Health Temporary MSPRC Specialist New York, NY
March 2012-Present
Duties: Interact with commercial insurance company’s And Attorneys.Follow up calls on
outstanding claims. Bill patients, Insurers and Attorenys Submit claims. Verify insurance.
Areba Casriel Temporary Billing Assistant New York, NY
Feb 2011-May2011
Duties: Interact with commercial insurance company’s.
Follow up calls on outstanding claims. Bill patient’s, Post Payments, Submit claims. Verify
insurance, Fax and File documents. Scan documents into patient electronic medical record.
Starbucks Coffee Cashier/Barista New York, NY
June 2007-Jan 2011
Duties: Handled cash and credit card transaction, accurately and efficiently Provide outstanding
customer service, Prepared Coffee, Specialty Drinks Maintain awareness of all products and
promotions Maintain sanitation of the store, Assist in catering for large events
Harlem Hospital Clerical Associate New York, NY
September 2008-May 2009 School Internship
Duties: Answer multiple phone calls, scheduled appointments,
Verify patients insurance. Data Entry, Update and Input patient demographics.
Fax documents and filed and retrieved charts. Interact with insurance company’s.
Summer Youth Receptionist Manhattan, NY
July 2007-August 2007
Duties: Answer phones, Fax and File documents for Management Office
Help sort tenants monthly bills
Call tenants to confirm information regarding damages to their apartment.
EDUCATION: Hostos Community College Bronx, NY
Major: Criminal Justice, Presently Attending
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