Human Resources Management
Resume:
Maesha McNeill
*******@*****.***
CAREER PROFILE:
Accomplished Human Resources Professional with 15 years of comprehensive experience in human
resources management. Proven experience collaborating with senior management on strategic human
resources issues that support and further corporate goals. Dynamic team leader and results-oriented
project manager. Strong writing and presentation skills. Predisposition to thrive in dynamic and fluid
environments while remaining pragmatic and focused. Strong leadership qualities with ability to motivate
others to achieve peak performance.
CORE COMPETENCIES:
Benefits Administration Career Development Compensation Analysis
Employee Relations Labor Relations Recruitment & Retention
Training & Development Policy Design & Administration EEO Compliance
EXPERIENCE:
Human Resources Manager (Contract) May 2013- Present
Veolia Transportation (Metro Access), Washington, DC
Serves as a business partner by implementing the Company’s Human Resource strategy and by providing
Human Resource guidance, tools and support to local management teams on a daily basis. Supervise
Human Resources and Payroll Department. Represent the overall Human Resource function to include
but not limited to benefits administration, compensation, employee relations, labor relations, performance
management, policy/procedure administration and recruitment while maintaining the highest level of
integrity at all times sharing the Company’s vision and operating principals. Perform difficult staffing
duties, including dealing with understaffing, refereeing disputes, firing employees, and
administering disciplinary procedures. Collaborate with the labor relations team in negotiating of
collective bargaining agreements and arbitration decisions including researching and handling grievances,
researching arbitration panels and working with the labor team as necessary. Serve as a subject matter
expert on employment-related policy and provided training/counseling to management. Review, interpret
and make recommendations to management to establish and improve the company’s policies. Act as a
liaison between management and employees by handling questions, interpreting and administering
contracts and helping resolve work-related problems.
Human Resources Manager February 2005-February 2013
Edgewood Management Corporation, Germantown, MD
Supervised Human Resources and Payroll Department. Served as a subject matter expert on
employment-related policy and provided training/counseling to management. Reviewed, interpreted and
made recommendations to upper management to establish and improve the company’s policies. Served as
a liaison between management and employees by handling questions, interpreting and administering
contracts and helping resolve work-related problems. Analyzed and modified compensation and benefits
policies to establish competitive programs and ensured compliance with legal requirements. Advised
managers on organizational policy matters such as equal employment opportunity and sexual harassment,
and recommended needed changes. Performed difficult staffing duties, including dealing with
understaffing, refereeing disputes, firing employees, and administering disciplinary procedures. Planned
and conducted new employee orientation to foster positive attitude toward organizational objectives.
Identified staff vacancies and recruited, interviewed and selected applicants. Planned, directed,
supervised, and coordinated work activities of subordinates and staff relating to employment,
compensation, labor relations, and employee relations. Represented organization at personnel-related
hearings and investigations. Administered compensation, benefits and performance management systems,
and safety and recreation programs. Identified and implemented benefits to increase the quality of life for
employees, by working with brokers and researching benefits issues. Evaluated and modified benefits
policies to ensure that programs are current, competitive and in compliance with legal requirements.
Directed preparation and distribution of written and verbal information to inform employees of benefits,
compensation, and personnel policies. Prepared budgets for personnel operations. Identified
opportunities to reduce cost and risk by strengthening policies and provided training to the company’s
leaders and management. Prepared and maintained employment records.
Human Resources Specialist April 2003-February 2005
Futures Group, Washington, DC
Benefit administration for domestic and international employees. Maintained employee personnel files.
Performed task associated with domestic and international recruitment and retention activities. Verified
H1B visa employment status and completed sponsorship paperwork. Edited, reviewed and wrote job
descriptions. Interviewed potential candidates for hire. Conducted benefits/new hire orientation.
Prepared offer letters. Processed all paperwork for interviews, new hire, terminations, promotions, and
performance management. Coordinated on-boarding for expatriate staff. Performed exit interviews and
event planning. Worked closely with payroll to ensure employees are paid correctly and correct benefit
coverage properly in place. Coordinated with vendors, brokers and Third Party Administrators to provide
appropriate and effective benefits programs for the Company. Managed the benefit enrollment, changes,
corrections, and cancellations of medical insurance, dental insurance, life and disability insurance and
401K deductions. Audited bills for insurance vendors and ensure timely payments/adjustments are made.
Audited and reconciled insurance records to ensure correct deductions, payments and adjustments.
Worked in generalist capacity, with focus on benefit administration. Assisted with processing payment for
monthly invoices.
Human Resources Administrator (Part-time 2003- 2010)
United Press International, Washington, DC August 2002- April2003 Benefit
administration (medical, dental, life insurance long and short disability COBRA administration, workers
compensation), recruitment and retention activities, employee relations, performance management and
assessments, policy and procedure implementation, coaching and counseling, dispute resolution, and
served as the "go to" person for employment law and EEO questions. Performed financial analysis for life
insurance and medical benefits. Administered leave programs including paid time off, short-term
disability, long term disability and FMLA. Maintained knowledge of legal requirements and government
reporting regulations affecting human resources functions and ensures policies, procedures, and reports
are in compliance. Administered performance review program. Worked closely with payroll to ensure
employees are paid correctly and correct benefit coverage properly in place. Conducted training on HR
related issues, i.e. sexual harassment training and diversity training. Audited and reconciled 401K records
to ensure correct deductions, payments and adjustments. Maintained and managed EEO1 reporting.
Managed the COBRA process coordinating with Third Party Administrator, including but not limited to,
terminations, transfers, and adjustments for employees. Administrator of Human Resources Information
System, including report writing. Researched, analyzed, developed and implemented benefit plans and
guidelines. Coordinated with Payroll Department to ensure accurate and timely tracking and reports
regarding annual leave/paid time off, including: vacation, sick leave, holidays, etc. adhere and ensure
company adherence to all federal, state, employment laws. Managed FMLA and Worker’s Compensation.
Performed diversified duties in the processing and monitoring of the employee benefits program, and
maintains all employee personnel files, including I-9s. Recorded changes on all employee status as
necessary and coordinates with Payroll for system updates. Performed administrative functions,
including, crafting letters and memos -posting and distributing. Maintained the highest level of
confidentiality on all employee relations matters and confidentiality of management team and team
members and interests of the company. Formulated job descriptions and screen resumes. Negotiated in
collective bargaining agreement.
Benefits Administrator February 2000- August 2002
Watson Wyatt, Washington, DC
Maintained HRIS records for US, Canada, San Juan and overseas offices by processing new hires, status
changes, pay changes, terminations and other events. Administered employers leave programs including
paid time off, short-term disability, long term disability and FMLA. Lead trainer for benefits
administration team. Performed financial analysis for life insurance and medical benefits. Worked closely
with payroll to ensure employees are paid correctly and correct benefit coverage properly in place.
Assisted in the administration of EEO surveys. Supervise temporary associates. Formulated job
descriptions and screen resumes. Interviewed potential candidates for available positions. Conducted
orientation.
Other Experience:
Benefits Specialist- USI Consulting, Glastonbury, CT 1999
Benefits Service Representative- CIGNA, Bloomfield, CT 1998
Front Desk Clerk/ Bartender- Crown Plaza Hotel, Hartford, CT 1997
Front Desk Clerk- Ramada Inn, East Hartford, CT 1995
CERTIFICATIONS:
Human Resources Generalist Certificate, Society for Human Resources Management, November 2001
Employee Benefits, Compensation Administration, Employee Relations, Labor Relations, Employment
Law, Staffing/Recruiting and Training and Development.
Compensation Basics, Society for Human Resources Management, December 2002
Developing a pay system, Creating a pay structure, Base pay systems, Administration of Pay, Employee
Surveys, Performance appraisals
Variable Compensation, Society for Human Resources Management, December 2002
Variable pay strategy, Types of variable pay plans, Design issues, Plan administration, Trends and current
issues
EDUCATION
Bachelor of Science, Communication, Eastern Connecticut State University
MEMBERSHIP
Society for Human Resources Management
COMPUTER SKILLS
Proficient in Microsoft Word, Works, Excel, Lotus Notes, Power Point, NT, ADP, ReportSmith, Taleo,
Ultipro, HRB and Windows.
REFERENCES
Available Upon Request.
Contact this candidate