Customer Service Engineer

Rodney Price

*** ****** ***** ****** **, Concord NC 28027

Cell: 773-***-**** / Email: ***********.******@*****.***

Electronics Engineering Technician

My objective is to obtain a position(s) with a company within my field where I can progress and grow. I am knowledgeable and

developed with the basic engineer skills such as: Ohm’s Law, layouts, testing, troubleshooting, and repairing of electronic components.

EDUCATION

ITT Technical Institute, Charlotte, North Carolina Graduate: December 2011

Associate in Applied Science Degree-Computer Electronics Engineering Technology

Classes completed: Microprocessors, Control Systems- Programmable Logic Controllers

Electronic Communications Systems I & II, Digital I & II, AC and DC Electronics

Summaries Of Qualifications

1-2 years of experience in electronic engineer field

13 years in aviation field

15 years of customer service field

2 years of education at ITT Technical Institute

Relevant Project:

FM Transmitter: built a portable device that you can convert the audio output into an FM radio signal, also you could

listen to your music from your phone, mp3 player, cd player, etc…., simply by plugging into the output jacks.

Awards: High Honors: December 2008; GPA 3.5.

Capstone Project:

LED Propeller Clock – A device that consisted of Lighted Emitting Diodes that when programmed keeps track of

time and displays different patterns. The focus of the project is the PIC18F252 and photo-transistor. The PIC is the

microcontroller which is programming the LEDs, and the phototransistor is what triggers the clock to display

different patterns and messages.

TECHNICAL SKILLS

Troubleshoot and repair AC/DC Practice of proper soldering techniques

• •

circuits and power supplies Introduction to C Programming

•

Determine voltage, current, Electronic Communications Systems I and II

• •

resistance and power by Computer and Electronics Capstone Project

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calculation and measurement Understand internal operation of a microprocessor

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Ability to read wire lists, Network Standard Protocols

• •

schematics, and interpret drawings Operate & test equipment:

•

Hand solder surface mount Multi-meters, oscilloscopes

•

components • Use static strap band

Practice safe work habits within

•

the field

WORK HISTORY

Piedmont Airlines/US Airways Express, Charlotte, NC April 2006 – Current

Ramp Agent

Distribute cargo in such a manner that space use is maximized

•

Calculate load weights for the different aircraft compartments, using charts and computers

•

Direct ground crews in the loading, unloading,marshaling, and pushback operations

•

Use handheld devices to scan baggage

•

Determine the quantity and orientation of cargo and compute an aircraft’s center of gravity

•

ABB, Huntersville, NC June 2013 –August

2013

Factory Operator

• Set up or adjust machine controls ( Skaltek take-up, pay –off )

• Monitored material flow or instruments such as temperature or pressure gauges, indicators, and meters

• Inspected machines or equipment for hazards, operating efficiency, malfunctions, wear, or leaks

• Operated forklifts

• Traversed cable wire unto large steel cable drums

State Industry Supply, Charlotte, NC January 2013- May

2013

Electrical Assembler

• Assembled electrical or electronic systems or support structures and install components, units, subassemblies, wiring,

or assembly casings, using rivets, bolts, soldering or micro-welding equipment. Adjust, repair, or replace electrical or

electronic component parts to correct defects and to ensure conformance to specifications.

• Cleaned parts, using cleaning solutions, air hoses, and cloths.

• Read and interpret schematic drawings, diagrams, blueprints, specifications, work orders, or reports to Inspect or test

wiring installations, assemblies, or circuits for resistance factors or for operation and record results.

• Determined materials requirements or assembly instructions.

Honeywell Scanning & Mobility, Fort Mill, SC April 2012 - January

2013

Electronic Technician/Shipper & Receiver

• Read blueprints, wiring diagrams, schematic drawings, or engineering instructions for assembling electronics

units, applying knowledge of electronic theory and components.

• Tested electronics units, using standard test equipment, and analyze results to evaluate performance and determine

need for adjustment.

• Performed preventative maintenance or calibration of equipment or systems.

• Assembled, test, or maintain circuitry or electronic components, according to engineering instructions, technical

manuals, or knowledge of electronics, using hand or power tools.

CNIC, Charlotte, NC December 2011 –

January 2012

Cable Technician

• Traveled to customers' premises to install, maintain, or repair audio and visual electronic reception equipment or

accessories.

• Inspected or tested lines or cables, recording and analyzing test results, to assess transmission characteristics and

locate faults or malfunctions.

• Spliced cables, using hand tools, epoxy, or mechanical equipment.

• Measured signal strength at utility poles, using electronic test equipment.

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