Sales Associate
Resume:
Erica Infanti
Stoney Creek, Ontario, L8G 4L4 E:
*****.*******@*******.**
Objective
Seeking an opportunity to expand my knowledge and experience that offers
growth and advancement opportunities
Highlights of qualifications
. Good communication, time management and organizational skills
. Possesses a friendly, approachable and outgoing attitude with
customers, clients and colleagues
. Honest, responsible, reliable and self-motivated
. Able to work independently and as part of a team
. Able to type up to 60 words per minute
. Excellent computer skills in Windows, Microsoft Word, Excel, and Power
Point
Education
2012 - Present Brock University - Honours BA Program; Majoring in
English and Linguistics
2010 - 2012 McMaster University - Honours BA Program; Majoring in
English
2008 - 2010 Orchard Park Secondary School
2006 - 2008 Cardinal Newman Secondary School
Work Experience
JUSTICE, Burlington, ON
April 2011 - January 2014
Sales Associate/ Cashier
. Assisted in completion of the store opening, as well as other store
openings across Ontario
. Greeted customers and established a rapport to create a friendly
welcoming environment
. Processed freight twice a week and replenished merchandise
. Monitored floor-stock, display maintenance, and housekeeping
. Participated in year-end inventory
. Aided customers in locating merchandise while sharing knowledge about
available inventory
. Voiced and advertised promotional offers
. Explained the company's various policies such as refund/exchange
policies
. Handled customer complaints with compassion and poise
. Operated cash register and completed various types of transactions,
including debit, credit and cash.
. Helped in succeeding company goals by providing excellent customer
service
. Provided highly effective training of new employees and helped them
improve their performance on the job
VOLUNTEER EXPERIENCE
St. Clare of Assisi, Stoney Creek, ON
February - June 2009
Co-op Student
. Provided aid to teachers and students in classroom settings ranging
from JK - Grade 6
. Worked with children with learning/behavioural disabilities and helped
to motivate students
. Helped prepare classroom work (photocopied and organized worksheets,
prepared activities)
. Utilized creative/artistic skills to make classroom activities
enjoyable and educational
. Built a friendly relationship with teachers and students
Orchard Park Secondary School, Stoney Creek, ON
February - June 2009
ESL Peer Tutor
. Worked with ESL students with English skills ranging from Level 1
(lowest) to Level 4 (highest)
. Used reading and writing techniques, tests and computer activities to
engage students
. Assisted teacher in grading each student based on their improvements
of the semester
Venetian Club, Hamilton, ON
2007 - 2008
. Assisted in setting up for various events (weddings, showers, stags,
dinner dances, birthday parties)
REFERENCES
Available upon Request
Contact this candidate