Customer Service Years Experience

Objective

Self motivated Technical Support Representative with 7 months work

experience, and 4 years experience out of the work place. willing and able to

learn new systems and adapt the the ever changing field of technology.

Profile

Motivated, personable, tech savy individual ready to begin using his knowledge to

help others. Able to balance multiple complicated tasks at once. Always engaged in

current task.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised

and competent with demonstrated ability to thrive in deadline driven environments.

Excellent team building skills.

Skills Summary

• Over 4

• years experience with hardware

and software

Worked with many customers at once

Fixing their computer issues

Able to work with linux as well as Microsoft

Operating ssystems

Strong project management skills

Experience with remote access technologies

Professional Experience

TECHNOLOGY APPRENTICE

Repaired common hardware and software problems

Worked with setting up and maintaining networks

Experience with multiple operating systems such as mac linux and windows

Everyday maintenance on computers

Experience with printers and other periferals

Refurbrished laptops and desktops

RANSTAD/HP

Worked on a refurb line

Had to keep a fast pace to make each days quota

Worked with over 100 different laptops each day.

Customer Service/Marketing/Problem Solving

Worked with many displeased clients simultaneously

Trained a new set of apprentices for two weeks and prepared them for the job

Gained experience working with many customers

Employment History

RANSTAD/HP BENTONVILLE, AR

ARVEST LOWELL, AR

Network Technician, May 2012 to January 2013

Zaxby’s Bentonville,Ar

Cook, January 2011 to May 2012

BENTONVILLE PUBLIC SCHOOLS – Bentonville, AR

Technology Apprentice, June 2010 to January 2011

Education

BENTONVILLE HIGH SCHOOL – Bentonville, AR GPA: 2.8

Technology focus area. Multiple programming classes, learning the basics of

Java. Took computer applications, where he learned most of the common pieces

of software used in the workplace. He also received a job with the technology

department for the school disctrict where he got most of his experience.

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