References:
Skills:
Education:
Secretary
Eligibility Worker II
Office Clerk
Experience:
Objective:
Certificate in Office And Computer Skills
Receptionist II
Melissa Flethez
**** ***** ***nue Apt. E 64, Fontana, CA 92336, 909-***-**** *******@*****.***
I am seeking a position in clerical or customer service where my experience and skills will be an asset. I am seeking a
position where I can develop and excel while giving my best to an employer.
Kaiser Permanente, Fontana, CA
July 2005 –April 2013
Greeted and checked in patients for appointments and collected their co pays. Scheduled appointments, answered and
routed calls, assisted with form completion and completed data entry. Mailed correspondence, handled and balanced cash
drawer and completed cash deposits.
USF Distribution, Fontana, CA
February 2005 – July 2005
Answered multiple phone lines and took messages and routed calls. Assisted customers and drivers, completed data entry,
and typed correspondence. Filed, made copies, sent faxes, used e mail, and prepared outgoing paperwork.
County of San Bernardino, Colton, CA
July 2000 – September 2004
Interviewed applicants and obtained their personal and financial information. Determined program eligibility, completed
budgets and casework, and typed correspondence. Assisted applicants over the phone, filed paperwork, made copies, and
prepared outgoing mail.
Lich Development Corporation, Ontario, CA
November 1998 – July 2000
Answered multi phone lines, took messages and routed calls, and completed errands. Performed accounts payable, some
payroll duties, handled money and completed bank deposits. Completed bank reconciliation for multiple properties, filed,
made copies, typed correspondence, and prepared outgoing mail.
Skadron College, San Bernardino, CA
November 1998
High School Diploma
San Bernardino Adult School, San Bernardino, CA
Able to type 40 WPM, computer knowledge, ten key, medical terminology knowledge
References are available on request.