Customer Service Sales

Lillian Velasquez

**** ********* ** - *** *******, TX

**********@*****.*** - 210-***-****

To aquire full time employment with a company that can utilize my experience in Customer Service, Office

Clerk and be an asset to that company.

WORK EXPERIENCE

Sales Associate

Old Navy - San Antonio, TX - November 2012 to Present

Selling the product quickly and efficiently

Give ideas regarding offers to boost sales

Meet the target set by the company

Customer Service in fitting room, sort clothing, answer phone, locate items from other stores for customers

Residential Support Specialist

Bexar Appraisal District - San Antonio, TX - 2008 to 2013

Data entry of new accounts to tax rolls

Research of mobile homes

Handling large volume of incoming calls and customers

Sorting and distribution of Internal mail, metering outgoing mail, delivery to post office as needed

Receptionist as needed, answering CBX and transfering calls to correct extensions, directing incoming visitors

to correct departments

Assistant Manager/Tax Preparer

Jackson Hewitt Tax Services - San Antonio, TX - 2006 to 2010

Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures

Interview clients to obtain additional information on taxable income and deductible expenses and allowances.

Accept payments, answer phones and issue out refund checks

Supervise employees, double checking error reports by IRS standards

Maintenance Technician

San Antonio Housing Authority - San Antonio, TX - 2004 to 2008

Schedule and complete the “Preventative Maintenance Program”.Plumbing replacing pipes and faucets

Electrical replacing light fixtures and trouble shooting shorts. Painting, installing appliances, making ready of apartments

Sales Associate/Cashier

Party City - San Antonio, TX - 2007 to 2007

Costume and mask associate, cashier

Inventory of merchandise and mark downs

Answer phones, restock merchandise, set up and break down of displays

EDUCATION

Medical Assistant

Southern Careers Institute - San Antonio, TX

1997 to 1998

High School Diploma

Fox Tech High School

1993

SKILLS

Microsoft Word, Excel, Outlook, PACS, Notary Public

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