Production Manager, Quality Assurance, Service Manager, Maintenance
Resume:
RICKY L. SNIDER
P O Box ******
Garland, Texas **046
************@***.***
OBJECTIVE
To secure a position that will utilize my management and supervisory skills.
SUMMARY OF EXPERIENCE
I have an extensive work history in the truck and manufacturing industry. Also, have knowledge and experience in the
starting up of operations in domestic and international environments.
CAREER HIGHLIGHTS
MaxxPro Project: Collaborated with numerous military divisions and suppliers, also launch the “Test & Tune”
department at a Mississippi plant, set-up and managed a Charleston, SC facility supporting the integration of trucks
with radio equipment as well as receiving, inspections, the add-on equipment, also repaired and rework vehicles as
needed, in support for the MRAP project for the U.S. Government.
Husky Project: Manage the set-up of a Tewkesbury, UK facility designed to receive and inspect vehicles, install radio
equipment, and complete retro-fits, reworks, and repairs, in support of the British military.
Provided support and expertise to seven auto body builder nationwide which installed diverse bodies on vehicles,
including wreckers, sewer collectors, water / fuel tankers, morgue refrigerator units, and heavy haul trucks.
KBR Project: Managed and coordinated the manufacturing and production of class 8 armor trucks at a Garland, TX
plant and ensured finished vehicles were shipped out and supported in Kuwait after final inspection.
MRAP SUPPORT FACILITY: Support the maintenance and repairs of MRAP vehicles in Kuwait.
WORK EXPERIENCE
Service Manager, MARTIN TRUCK CENTER, Lake Charles, LA 2013 – 2013
Interviewed, hired, and managed a dynamic team of employees.
Controlled overhead costs while overseeing payroll approvals, material purchasing, inventory control, vendor
negotiations, and facility maintenance.
Work with various departments (engineering, warranty, purchasing, etc) to resolve issues and address concerns that
the customer may have.
Assist customer with parts sales and prepare parts for shipment to customers and other center locations.
Service write issues and accept vehicle into the service center, address complaints from customers, and help
technicians with issues from customers.
Unemployed 2012- 2013
.Service Manager, MOTOR COACH INDUSTRIES, Dallas, TX 2011 – 2012
Interviewed, hired, and managed a dynamic team of employees.
Controlled overhead costs while overseeing payroll approvals, material purchasing, inventory control, vendor
negotiations, and facility maintenance.
Work with various departments (engineering, warranty, purchasing, etc) to resolve issues and address concerns that
the customer may have.
Assist customer with parts sales and prepare parts for shipment to customers and other center locations.
Service write issues and accept vehicle into the service center, address complaints from customers, and help
technicians with issues from customers.
RICKY L. SNIDER P AGE 2
Senior Field Service Manager, NAVISTAR DEFENSE, Warrenville, IL 2008 – 2011
Successfully managed all domestic and international field operations, including setting-up support sites, resolving all
technical issues, and ensuring on-time delivery to the customers.
Interviewed, hired, and managed a dynamic team of up to 75 employees between multi-sites
Controlled overhead costs while overseeing payroll approvals, material purchasing, vendor negotiations, and
building / property rental.
Work with various departments (engineering, warranty center, purchasing, etc) to resolve issues and address
concerns that the customer, body builders, and dealers may have had.
Production Area Manager, Navistar, Garland, TX 2002 – 2008
Ensured all timelines were met for production while overseeing and coordinating numerous areas of the
manufacturing plant.
Steered quality assurance and service excellence while managing up to 55 employees.
Coordinated the efficient flow of trucks through the Test & Tune area, organized materials for vehicle repairs.
Supervised the dynamometer, ABS, alignment, and paint touch-up areas.
Completed special projects.
Maintenance Supervisor / Site Coordinator, STROM ENGINEERING, Minnetonka, MN 1998 – 2001
Travelled extensively to numerous plants and warehouses to provide clients with emergency support, service and
expertise designed to maintain their plant / warehouse operations during distress times or shortages of qualified
employees
Provided supervision for maintenance and trucks shops, mentoring and directing up to 50 employees; assigned on-
site work tasks and completed payroll for clients
Millwright, HARMONY CONSTRUCTION / KAMTECH CORPORATION / J.E. MERIT 2000
Travelled throughout Kentucky, Mississippi, and Texas completing millwright projects, including assisting with the
installation of conveyors into warehouses, repairing / replacing pulp mill equipment, and installing paper mill
machinery
Maintenance Supervisor, HIGHLAND CLINIC, Shreveport, LA 1994 – 1998
Oversaw building operations in a health care facility, including supervising all building maintenance and
troubleshooting / repairing all on-site equipment
Maintenance Supervisor, S.F. SERVICES, Shreveport, LA 1992 – 1994
Ensured feed mill operated at maximum capacity by supervising all maintenance and repairs of the mechanical and
electrical equipment
Supervised the repairs on a fleet of trucks and bulk trailers
EDUCATION
Florien High School, Florien, Louisiana
H.S. Diploma
United States of America Passport 1994, Renew 2005
RICKY L. SNIDER P AGE 3
SUMMARY OF SKILLS
Work on Class 8, medium duty, and different military vehicles, also have work in a manufacturing and production
facilities. Have work in the field setting up sites to support different projects, managing all aspects of a site from hiring
temp employees, setting up suppliers and vendors, managing cost associate with the sites, and have manage several
different sites at once including sites overseas.
Technical Skills
Software:
Microsoft Office 2010 Suite, Word, Excel, PowerPoint, Adobe Reader 11, AS 400, Lotus Notes, ADP
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