Customer Service Sales

Kimberly Linn

***** ****** **** ***** 832-***-****

Houston, TX 77070 ********@*****.***

OBJECTIVE Self-motivated with experience in high-pressure situations seeking a position involving quality

Customer Service, Sales, or Administrative Support

QUALIFICATIONS ● Accomplished team builder with excellent communication skills and detail and result oriented

with a high degree of accuracy

● Proficient multi-tasker and quick learner

● Self-motivated requiring minimum supervision

EDUCATION The Art Institute – Interior Design Program Houston, TX

Lone Star College – Interior Design Courses Houston, TX

Basic Income Tax Course - Fall of 2011 Houston, TX

Certificates: Interior Design I, II, & III

Magna Cum Laude

EXPERIENCE 03/04/13 – 09/04/13 JC Penney Co. Houston, TX

Custom Decorating Consultant, Full Time

● Provided an in-home or at-business consultation with customers to help them select the

appropriate styles and fabrics for their decorating needs

● Advised customers in the store regarding their decorating needs, provided them information

regarding our Custom Decorating services, and set up appointments with customers

10/14/11 – 02/22/13 Pier 1 Imports Houston, TX

Home Decorating Consultant/Retail Sales Associate, Part Time

● Built relationships and trust with clients by helping them with product selections

● Helped with Visual Merchandising

05/29/07 – 03/31/09 Equi-Tax, Inc. Houston, TX

Tax Account Bookkeeper, Full Time

● Successfully maintained all tax/assessment account records for 33 districts in

preparation for annual audits

● Reconciled all district bank accounts and district records to month end reports

Kimberly Linn 832-***-**** Page 1

● Generated spreadsheets for collections, disbursements, and Central Appraisal District

(CAD) adjustments and issued and disbursed monthly checks and reports for all districts

11/29/04 – 05/19/05 Emco Wheaton USA, Inc. Houston, TX

(Gardner Denver)

Office Administrator for Purchasing/Manufacturing, Full Time Temp

● Accurately managed time cards and reconciled payroll totals

● Coordinated a preliminary Safety Audit conducted by the U.S. Corporate Office as an integral

member of the Safety Committee

● Team leader in inventory processing

02/20/03 – 11/11/04 Proximity Systems, Inc. Tomball, TX

Assistant to Director of Manufacturing, Full Time

● Improved customer satisfaction by setting up and monitoring customer shipments and supporting manufacturing

operations

● Screened work orders for accuracy verifying correct parts, codes, and sizes as well as checking packing slips and

address labels against the customer’s purchase order

● Handled customer service issues

07/00 – 10/01 Home & Patio Houston, TX

Home Decorating Consultant/Retail Sales Associate, Part Time

● Built relationships and trust with clients by customizing order selections

● Monitored inventory and pricing

● Developed new product displays and monitored their success in order to increase profitability

SKILLS PC - Microsoft Office, Excel, PowerPoint, and Outlook for Windows 7

Internet Explorer

ACT

Lotus 1-2-3, Lotus Notes

Movex

FASPAC

IBM’s AS/400 & System/36

Intuit QuickBooks Premier

POS Systems for Retail

INTERESTS +

INFO ● Outgoing, like to make people laugh, and commit 110% to whatever I do

● Enjoy weekend trips, exercising, getting together with friends and family, singing, dancing

● Passionate about Interior Decorating/Design

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