Manager Management

[Phone number]•[E-mail address]

[Your Name]

Montgomery, IL 60538• 847-***-**** • **********@*****.***

Nick Goegan

Objective

Provide strategic direction while ensuring effective leadership through the development of employees that

enables the business to proactively pursue efficient operations.

E xperience

July 2011- Present

Hollywood Casino Aurora, IL

Food and Beverage Shift Supervisor / Kaizen Facilitator / Project Developer

Ensured that the initial facilities, health and safety policies, and company standards are properly

implemented and adhered to.

Encourage Kaizen team to discuss and concentrate on critical issues that negatively impact service

and identify and apply tools to provide practical solutions.

Direct communication between Casino Directors, Managers, Supervisors, and Illinois Gaming Agents.

Manage, review, design, coordinate, instruct, and implement various project assignments.

Proficient in Excel, Word, PowerPoint, Outlook, Visio, and Access.

Surveillance Agent

Observe gaming and non-gaming activity by monitoring electronic surveillance equipment to ensure

compliance with applicable laws, procedures, internal controls, regulations and rules and protect

company assets from illegal or questionable activities.

May 2010 – July 2011

Blain’s Farm and Fleet Sycamore, IL

Department Manager of Loss Prevention

Minimize company loss through the monitoring of customer and employee activities and take

appropriate action when suspicious behavior is observed including the apprehension of shoplifters and

investigation of internal theft

Completed multiple upper level training course including, Leadership, Hazard Waste, and

Internal/External Theft and Deterrence.

Facilitator of new employee orientation program

E ducation

Bachelors of Science in Business

May 2012

Administration

Northern Illinois University

Minor in Economics

DeKalb, IL

R elevant Coursework

Operations Management Process and Quality Improvement, Database Management for

Business, Business Communication, Human Resource Management, Organizational

Behavior, Corporate Finance, Financial and Cost Accounting, Cross–Functional Course

involving Finance, Management, Marketing and Operations

Contact this candidate