Customer Service Office Assistant

Tara Serbia

Tucson, AZ

****.******@*****.*** - 772-***-****

Absorb more knowledge to enhance my future where the potential of growth exists.

WORK EXPERIENCE

Lifeguard

The Beach Club - Palm Beach, FL - July 2013 to Present

Responsibilities

Vacuum the pool, rake the beach, set up pool deck, monitor members, practice and maintain all certifications,

instruct water fitness classes, give swim lessons as needed, provide a safe and fun environment for all

members and guests.

Accomplishments

Assisted in training and using life safety procedures.

Skills Used

Lifeguard/First Aid/CPR/AED certified, professional demeanor, ocean rescue.

Behavioral Health Technician

Intermountain Center for Human Development - Tucson, AZ - June 2012 to January 2013

Responsibilities

Direct Support II, Placement Preservation, and Behavioral Coach II. Provide support to clients of at-risk

populations (seriously mental ill, behavioral health, cultural). Monitor clients for safety, assist clients with

medications, coach clients while completing tasks of daily living. Provide support to clients in the school setting.

Complete documentation for billing. Coach clients on methods of coping and healthy lifestyle choices.

Accomplishments

Assisted clients with multiple diagnoses to create goals for themselves and accomplish them. Taught client

coping mechanisms and multiple ways to carry them out during stressful situations.

Skills Used

Professional demeanor, caretaker to clients, multi-tasking, etc.

Server

Darden Restuarants - Jacksonville, FL - April 2007 to May 2011

Customer courtesy, priority is taking care of my patrons to the best of my ability, serving of patrons making

sure everything is satisfactory, pacifying those who are not.

Child Care Provider

Finley Child Development Center - Tucson, AZ - 2011 to 2011

Monitoring children, customer courtesy, planning of and carrying out lessons and activities with children,

making sure everything is safe for children.

Office Assistant

Treasure Coast Stamps - Fort Pierce, FL - 2008 to 2009

Office Assistant - Categorize stamps by topical, data entry, list stamps on eBay, pack and ship merchandise,

telephone courtesy, filing.

Camp Leader

City of Port St Lucie - Port Saint Lucie, FL - 2007 to 2007

Opening of camp. Monitoring campers. Organizing activities and functions for children. Keeping parents

updated. Taking all calls. Supervising Youth Workers and Aides.

Clerk

Subway Sandwich Shop - 2005 to 2007

Opening/closing of business. Customer service, cashier, telephone and customer courtesy, ordering,

preparations for the day, making of bread, balancing of daily monies, cleaning and sterilization of utensils as

well as the facility.

Lifeguard

St. Lucie County - Saint Lucie, FL - 2006 to 2006

Supervise the public to guarantee their safety, testing of waters cleanliness, temperature, pH balance. Cleaning

of pool facilities and surroundings.

EDUCATION

B.S. in Psychology

University of North Florida

2009 to 2011

Assiociates

Indian River State College

2006 to 2008

St Lucie West Centennial High School

2003 to 2007

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