Customer Service High School

Vanessa A. Young

**** ************ ***, *** **

Brooklyn, NY 11239

Home: 347-***-****

Cell: 917-***-****

Email: *******.*.*****@*******.***

Strength Law Firm Data Clerk

Skills Summary 10-key by touch.

Highly proficient in law office data collection.

Excellent working relationship with billing attorneys.

"Can do" attitude; work cooperatively with legal and non-legal

staff.

Additional skills include customer service, general office

administration support.

Effective problem solver; prioritize and manage heavy work flow

without direct supervision.

DFS Adenium System, Apprentice Buzzsaw 4.0, IPRO, Doculex,

Image Base, Concordance, Summation, Lotus Notes, Microsoft

Excel; Microsoft Word, Microsoft Windows, Watermark Workspace,

DocuSign.

Experience Data Entry Clerk (Per Diem) 04/13-

11/13

AIG, New York, NY

Transmitted documents using DocuSign

Maintained the monthly conversion sheets and invoices.

Maintained and processed timekeeping records for 100 law firms.

Manually posted and reconciled checks; backup and assistance

for A/P.

Updated attorney numbers and rate changes into the data base

system.

Interacted with and responded to multiple partners, associates,

and clients .

Facilitated conversion of client accounts from manual to

computerized billing using Team Connect System.

Accomplishment

Increased the effectiveness of the Team Connect System by

determining a more efficient way to edit the timekeepers'

information that saved significant time and errors.

Digital Archived/ Administrative Support 01/07 -

01/13

NRI, New York NY

Created files with Apprentice Buzzsaw

Created DVD/CD using Tiff and PDF Files,

Ordered blueprints and archived drawings using DFS Adenium

System via the internet.

Accomplishments

Reduced the time spent on archiving drawings by 20%

Assistant Supervisor

Paul Weiss Rifkind Wharton & Garrison LLP, New York, NY

07/03 - 09/06

Maintained the legal files.

Assisted in the supervision of fifteen employees.

Interacted with attorneys, paralegals and case managers daily.

Assigned daily assignments to staff and provided detailed

report for incoming shift.

Accomplishments

Positive evaluations from attorneys, paralegals and employees.

Education New York City College of Technology 2013 -

Present

Legal Studies 2004

GED- High School Equivalency.

Paralegal Certificate- Kingsborough Community

College.

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